www.vivaaerobus.com en la seccin Mi Vuelo ingresando la clave de confirmacin y tendr una vigencia de 90 corresponding certificate. VivaBsico: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions veinticuatro horas contadas a partir de la hora de la compra del boleto. accordance to the Federal Register Vol. A continuacin se seala el resumen de compensaciones ms relevantes que de acuerdo con la LAC corresponden service a series of Complementary Services. 2. condition upon boarding the flight. arrival). It started operations in 2006, and today it operates the youngest fleet in Mexico and the 2nd youngest fleet in all North America with 46 Airbus: 40 Airbus A320 and 6 Airbus A321. any change in flight status to ticketed passengers, passengers holding reservations, and the public. The Flight Certificate shall not be valid for the payment of taxes of gifts provided by "Viva Aerobus". after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an Passengers any other forum to which they may be entitled by virtue of their present or future domiciles. All passengers travelling with an infant are allowed to check a stroller, child seat and other similar items free of charge. the booking confirmed and paid by the Passenger in the Viva Aerobus booking system, which specifies the name The Passenger shall pay Aterrizaje en lugar distinto: Si, por causa de fuerza mayor o caso fortuito se aterriza en imputables a la aerolnea y genere la necesidad de pernoctar. Whenever the new Rate for Change in Itinerary is less than the Rate originally paid, the Passenger must only pay the VivaAerobus shall not be personally obligated to render assistance to Passengers with Disability and/or The Passenger may verify the list of forbidden articles both in carry-on baggage as well as in checked-in luggage, at the Website. The rates for the Baby Package on international flights are as follows: No, passengers travelling with infants may not sit in the Exit Row. The Base Rate is determined depending on the Flight, the availability and the offer and demand of Seats. the passenger must indicate in writing the instructions to disconnect the battery from its terminal. Guns used for aid signals and starters, toy guns of all kinds*, Gotcha guns, service charges may include charges for issuing and managing the booking depending on the sales channel selected x 40 cm. of the passenger is indicated and that the passenger does not have any other official identification in accordance with of the city towards the airports are made with two hours and thirty minutes (2:30) in advance to the scheduled flights of weeks gestation and express the physicians authorization to use Air Transportation Services. which shall be considered as part of their carry-on baggage without additional cost. dicho seguro. rental cars and other travel services to end customers through a web platform. En caso de existir una demora igual o mayor a 4 (cuatro) horas, el pasajero ser Viva Aerobus shall not be liable for any damage and/or loss of such musical instrument. Taxi services offered through Viva Aerobus are subject to availability, are provided by external companies to Viva Aerobus Viva Aerobus recommends to listen carefully to the announcements made by the traffic personnel prior to boarding. centimeters, free of charge, applying for this case the standard VivaPlus rate for all of our Passengers. Passengers who travel with an Infant and wish to carry onboard the Aircraft a Child Seat must purchase an additional seat to place it. WebBaby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation onboard of a diaper bag or similar article of less than service must call the phone number provided by the taxi service company to book with at least 24 (twenty-four) hours in advance the passenger can register, book, receive reminders and download a digital boarding pass. that safety or security considerations preclude such service. medication, may do so prior submission of the corresponding medical prescription issued by a certified physician. No vlido para viajar del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del Minor: Any person under the age of eighteen years old. Retrieved 17 August 2019. Communications and Transports (Secretara de Comunicaciones y Transportes). x 25 cm. Loss and/or Damage Report (the Report), the Passenger may request the Report at the Sales Counters of each Airport. Passenger(s): Person and/or individuals who hired and/or use or shall use the Service with VivaAerobus. liable for the loss and/or damage of such Valuables. Viva Aerobus may upon request of the Passenger transport sports items which dimensions and forms do not adjust to the regular So dont think twice; traveling with babies on Viva is the best choice. All articles considered as LAG that do not comply with these guidelines and/or the guidelines of the Airport of origin and/or destination shall be collected at on the Internet as an alternative to the use of banking products (credit and debit). consequence of the consumption of said products. Mano tendrn derecho a una Indemnizacin equivalente a 80 Unidades de Medida de Actualizacin (UMAs) y por international flights. When traveling in their own seat, your baby must go in a baby seat or CRS device recommended by the FFA (Federal Aviation Administration). Security Fee: Refers to a special rate to be paid by the Passenger to Viva Aerobus for Do not forget their birth certificate or CURP as a form of identification. For more information on the terms cualquier cambio en su Reservacin, incluyendo cambios de fecha y horario, con al menos 24 horas de confirmada dentro de los primeros 10 (diez) das naturales posteriores al inicio del trmite. opciones: a) Transporte sustituto en el primer vuelo disponible, mismo que ser ofrecido a travs de todos los medios Yes, passengers that turn 2 during the trip will have to purchase a return ticket for the child fare. WebGet cheaper flights with your Viva Fan membership and enjoy the best benefits on your trip. the Civil Aviation Law (Ley de Aviacin Civil), which will be considered and applied according to the Infant(s): Refers to any person under 2 (two) years old on the date of the Flight. flight that departs from or arrives at a United States of America airports (US Airports), being USA the only country compensado con lo correspondiente a una demora de entre 1 (una) y 4 (cuatro) horas (descritas en los cost of $10,000.00 (Ten thousand pesos 00/100 MxCy) and/or must not leave within 10 days following the date of booking. Passengers and must take a new place, in order to comply with the pertinent inspections and to speed-up the name and/or adding Complementary Services, and such change is not paid within the terms and in the manner provided After making the payment, the Passenger must log into our Website in the My Flight section to review the status of Sobreventa: En caso de denegacin de embarque por haberse excedido la capacidad de la only one of the parents, the Adult must submit before VivaAerobus the original of the document executed before Notary Public and/or may also amend its plan to increase these intervals (up to the limits provided in this the applicable www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos perfumes, aerosols, gels (including hair and shower gels); the content of pressurized containers (for example aerosols), de Compensacin de Viva Aerobus, se realizarn dentro de los 10 das naturales siguientes a aquel en el que charge for this service. VivaAerobus may transport electric Wheelchairs with closed and non-liquid batteries, provided the Passenger Service or occupation is subject to availability, without https://www.vivaaerobus.com/mx/promociones/viaja-ahorrando If the weathers fine and there are no air traffic delays, your VivaAerobus flight from Reynosa Intl. No information, whether verbal or in writing, that has not been provided by authorized representatives of Viva Aerobus, shall create any guarantee of any kind regarding these Terms and Conditions. posteriores a la fecha de reservacin. Rate(s): Refers to the consideration that the Passenger shall pay to VivaAerobus for the under this Price Guaranty Viva Aerobus will grant the Passenger a Flight Certificate equal to the total amount actually paid by to the passengers and only applies for pre-established routes. vii. should present a medical offering a more personalized service. No, infant passengers without a seat do not have to pay for a domestic ticket. "Viva Aerobus" shall not be responsible if the Payment Reference provided by the Passenger is incorrect, being Adult: Individual of 18 (eighteen) years old or over. registration of the passengers using the air transportation service. These Terms and Conditions and any service or product provided by Viva Aerobus shall be governed by the provisions of the Federal Consumer Protection Law (Ley Federal de Proteccin al Consumidor) and by the laws of the Mexican Republic. *** Ground connections authorized by Viva Aerobus. In the case of people under the effect of any psychotropic substance, alcohol or any other substance that alters the passengers behavior (except in the case including shaving cream, other creams and deodorants; pastes, including tooth pastes, soaps, mixtures of liquid and solid Aerobus". the rules and regulations delimited to this fact. containing full name, photograph of the passenger, as well as the mention of its validity and that is in force. 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