Sit back and relax while we do the work. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. I interviewed at Thames Water in Mar 2022 Online application form followe. Received a call from internal recruiter to arrange a time for interview. The had a one hour video interview. Video call was more of an informal chat. Very relaxed. Tell me about the ntds.dit file, if you found it on a webserver. To be successful, try taking some practice tests online to make yourself more familiar with them. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. Two stage process and introductory call. I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. Seemed less about professionalism, more about level-headedness. Who are we? All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. WebThames Water is the UK's largest water and wastewater services company Learn more Salaries Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. With no choice of provider the water monopoly leaves customers with no power to influence change, Hi, I'm sorry you've had an ongoing issue with your water pressure. Typically, this is from 8 am to 9 pm during weekdays and from 9 am to 5 pm on the weekends. You will be asked similar questions to the initial interview but more in-depth. I am now complaining. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. Hiring Process. Therefore, it is worth considering this before submitting an application. Plenty of time for my questions allocated. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Browse questions (2) Ask a question. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. Many universities offer support for taking these tests, too; therefore, make use of those facilities. I applied online. The process took 4 weeks. Thames Water Utilities Limited Registered in England and Wales. Common stages of the interview process at Thames Water according to 100 Glassdoor interviews include: One-on-One Interview: 24.84%. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Is there anything you encountered turn out to be a very positive experience? I interviewed at Thames Water Utilities. This company is appalling. Not ideal for a job considered an entry role. ( disability) Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. They appear to have a non-existent specialist team, who always no show. Was interview at the sewage works in east London. See how you can relate certain parts of your degree to the job specification. They even sent someone to look at it in Jan and have ignored it since. I applied online. The process took 1+ week. I was also given a situation to assess my knowledge. The way they communicate with customers is horrendous. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. Has anyone ever got through on the telephone number ? Hi, I'm sorry you have an ongoing problem with your waste services.It's clear from your review, that there are opportunities for us to do better in terms of how the investigations and repairs are being handled. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Over zoom , interviews are fine until you get to the screening. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. I have never in my life had screening so in depth. However, you can be one step ahead by reading more. Asked 16 April 2017 very long interview The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. c) further interview Q We have a great track record in taking I had to prepare a presentation and task. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. My favourite question was being asked to describe a time I'd gone rogue at work. Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. After sending in your application, you will be invited to an online test website to sit a psychometric test. Seemed less about professionalism, more about level-headedness. Glassdoor users rated their interview experience at. how would you communicate to change situation ? Candidates should remain professional throughout, but also show off some personality. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Followed by a tour of the premises. Who else can charge more for such a diabolical service? For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. Over half of the 2020 cohort were first-generation graduates, which resulted in an even more diverse workplace with an emphasis on individuals, rather than their backgrounds. Received detailed, actionable feedback after R1. how would you communicate to change situation ? Dependant on role it is an assessment centre or face to face interview with competency Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. All products and services featured are independently selected by WikiJob. Through Microsoft team for 45 minutes with two interviewer. Shocking company! All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. Get In Touch With Credit One's Customer Service Reps Instantly, Get In Touch with JD Customer Service Reps Without the Wait, The Easiest Way to Contact Now TV's Customer Serivce Reps, Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, UnitedHealthcare Customer Service Hacks You Didn't Know, Reach Emerald Card Mastercard Customer Service Instantly, How to Speak to Anthropologie's Customer Service Agents, Speak to a Live Zoom Customer Service Agent With No Wait, Speak to a TXU Energy Customer Service Agent Instantly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Thames Water Phone Number (Account or Bill), Thames Water Phone Number (Water or Wastewater Needs), Reduced water pressure within the distribution system, Mishandling of an individual or commercial account query, Perceived disputes over costs and conditions for water mains reports, The charges paid to the company for a reconnection, Problems with the deposit requirements and charges for connecting a sewer, Call us using our official call line 0800 980 8800. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. Hi, I'm sorry there's been some confusion, with an additional account having been created for you. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1). I was also given a situation to assess my knowledge. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Be the first to find this interview helpful. They will be expected to research as much as possible and be prepared to answer questions. The process took 3 weeks. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. Do you have National Insurance No.? Avoid this god awful company. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. They'll be happy to answer any questions you may have. Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. Roleplay. Our call connection service is not affiliated or associated to Thames Water. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Why do you want to join Thames Water. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. What is the consideration when you apply for a job/ company? It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. So they've been happy to take my money but not apply it to my account. Asking about engineering interest/where it stemmed from. Any response may be made by phone or by writing. I interviewed at Thames Water. Web11 years ago Thames Water Phone Interview A ellenanna 2 Hi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has Its been a week now and my heavily pregnant partner can not have a shower. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. Over zoom , interviews are fine until you get to the screening. Was well prepared for questions. Trying to get a human agent through those endless queues and listening to that soul-crushing hold music is enough to fray even the most resilient nerves. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. c) further interview Q The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. They follow a set process as they have interviewed many times. Thanks. Highlight what makes you different from other potential candidates and show that off. Commonly asked questions, as reported by candidates. WebPreparation for Thames Water's Recruitment Process. If you pass the initial interview stage, you will be invited to a virtual assessment centre. It believes in hiring based on passion, personality and inclusivity. Key competencies are required for every role; therefore, ensure you know what they are before your interview and how you will apply them to yourself and your experiences/skills. They asked me common competitive questions e.g. Anonymous Interview Candidate in London, England, I applied online. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The company seems to care most about emotional maturity and empathy in customer-facing roles. Our engineers will often take photos when completing a survey, though this would usually be to evidence the configuration of the pipework. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. All rights reserved. Plenty of time for my questions allocated. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. List examples of when you have had to meet simultaneous deadlines. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. Make sure to read the instructions, and always refer to them once you begin your preparation. Find out how we combat fake reviews. Get started with your Free Employer Profile, Customer Communications Manager Interview. a) Initial Question You will answer several questions on anything from numeracy and literacy to personality and skills. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. Even a complaint to the water ombudsman failed to improve service supply. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Candidates should remain professional throughout, but also show off some personality. All handled directly by the hiring manager which was refreshing. What examples do you have of managing people in different situations? All handled directly by the hiring manager which was refreshing. Not ideal for a job considered an entry role. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. Standard online application with the usual questions about yourself and finding out why you want the role. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. 26 instead of 50. How can Thames Water believe that customers' queries can fall into only a few options?I'm very dissatisfied at being unable to speak to a person. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. I applied through other source. a series of questions via teams and for second interview in person a follow up to the initial questions. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. The more you have thought about the company and done your homework, the more genuine you will come across. Do you have any commitment to avoid you from the working shift? Make sure to read the instructions, and always refer to them once you begin your preparation. You don't have to spend one more second listening to that awful hold tune. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Interview. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Interview process at Thames Water Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About a day or two 23% About two Anonymous Interview Candidate in London, England, I applied online. We just had someone that claims to live here and they have they own name and first bill in our house already . a) Initial Question The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. Thames Water employs only 25 graduates a year and receives over 1,000 applicants for its graduate scheme; therefore, it is important to stand out as best you can. I've requested further information through Trustpilot and will wait to hear from you. Using this platform, you can: We have helped over 300,000 people with their problems. Are you aged over 18? The process took 3 weeks. Spent just 40 minutes. This role is aiming to promote to the leader, and lead others.is it ok for you? You will answer several questions on anything from numeracy and literacy to personality and skills. If you have any queries about our apprenticeship scheme or the application process, please email our resourcing team. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. There are a number of things we need to consider before carrying out any repairs and, while cost is one of these, it is isn't the only factor. Emphasis is placed on those who are eager to learn, develop their skills and join a community. Plenty of time for my questions allocated. Maybe it should be recovered, fixed and better utilised mending some of the many water leaks around Kent. Thames Water Utilities Limited Registered in England and Wales. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: 02366661. VAT registration no GB 537-4569-15. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. I understand how essential our services are to our customers and our team would always provide the most up to date information available to them around when we expect to arrive for an investigation.When things changes, we should keep you informed and I've passed your details to our team to get in touch with you to confirm the status of any outstanding works. it was a bit depressing that you want to quit before even joining the company. Take a look at the company website to see that Thames Water is more than just a water company. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. An absolute shambles of a company to even attempt to get a job for. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. If you can have a unique take on some of them, they will be impressed. Do you know what this job is doing and your responsibility? The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. You will have to email the slides in advance for them to be set up. Call us using our official call line 0800 980 8800. What is the interview process like at Thames Water? Type in Skip Waiting on Hold and select the product. Most U.K. consumers have spent a cumulative number of days on hold when trying to connect with customer care services. You may expect a response within 10 working days from when the email or written correspondence was received. I applied online. All rights reserved. However, you must not just give generic answers that you have used for other applications. Received detailed, actionable feedback after R1. So I STILL HAVE A PROBLEM! Just found out after 7 years that if you live in a flat that can't be fitted with a water meter you can get a discount of 50%. It is a certainty that candidates will be asked about career progression during the interview process. The process took 1 week. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. Avoid this god awful company. Building a career is valued by Thames Water. How do I make them stop? It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. WikiJob 2007-2023. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Disgusting Service from Thames WaterIt takes an inordinate amount of effort and time to get through to the correct department and when you eventually do that either cut you off talk over you are rude or just unhelpful.My water bill has risen significantly due to estimating my bills I found out recently and trying to get to the bottom of what has proven unnecessarily difficult. An absolute shambles of a company to even attempt to get a job for. They are very supportive. I have never in my life had screening so in depth. They are very supportive. This company takes advantage of the lack of competition. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. You can browse through the 86 job Thames Water Utilities Limited has to offer Full-time, Contract Despatcher NL Reading 22,500 a year 13 hours ago View job However, you must not just give generic answers that you have used for other applications. You will have to email the slides in advance for them to be set up. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. Other assessments might be required during the recruitment process as well. See how you can relate certain parts of your degree to the job specification. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. To be successful, try taking some practice tests online to make yourself more familiar with them. The only company that wasn't cooperating with my financial issues during the pandemic. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. Anyone can write a Trustpilot review. Hi, I'm sorry you've had a recurring problem with your drain blocking. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. Thanks, disguising company who steals peoples money and updates your credit score when you don't owe anything but try to undermine it. Do you have National Insurance No.? Are you aged over 18? Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. The start date will be xxxxx, is it ok for you? Roleplay. The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. Explain how your previus experience is related to the job applied for. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. After i passed that i was then asked to take a mechanical reasoning test. It believes in hiring based on passion, personality and inclusivity. Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. Was well prepared for questions. Thames Water is the UKs largest water and wastewater company. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. I applied online. Thanks. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Interviews for Top Jobs at Thames Water. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. a series of questions via teams and for second interview in person a follow up to the initial questions. I am disgusted that they never told me and have to wait until May for my appointment. They even have the gall to say they are increasing their charges?. May you tell me is there any negative experience you encountered? I have never in my life had screening so in depth. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. Hi, I'm sorry there've been issues with your meter installation. I interviewed at Thames Water Utilities (London, England) in Jul 2020. Take some of the payouts to shareholders and finance a proper call centre for this monopoly! Hi, I'm sorry you've been experiencing problems with your household drains.Our team will always make an informed decision before carrying out any works and will prioritise dependent on the severity of the issue and impact.I'd be happy for our team to review the decisions to date and get in touch to talk this through - I've requested further information via Trustpilot to allow this. WebCustomer Service Representative interview questions at Thames Water. What did you learn? An absolute shambles of a company to even attempt to get a job for. Why do you want to apply to this company? Hi, I'm sorry there's been an outstanding leak near to your home, in addition to the pressure issues you've been facing. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? This role is aiming to promote to the leader, and lead others.is it ok for you? We also ensure all reviews are published without moderation. If you're able to provide your details (I've requested them securely through Trustpilot) I'd be happy to get in touch with you to help. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. All handled directly by the hiring manager which was refreshing. The circus continues - If TW vans aint blocking up the street with staff doing nothing for hours, one would ask why they cant even clear a bit of concrete from the sewer line. Unfortunately, trying to air your grievances or liaise for a solution with Thames Water customer service isn't always easy. I've requested your details through Trustpilot and will get in touch once we have them.Thanks. Your last position is XXXmay you tell me more about this role? Approximately two weeks from first interview to job offer. What is the interview process like at Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. Have you applied to Thames Water in the last 6 months? Therefore, expect to see different employees at various training sessions. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. How would you react in this situation. Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. WebThames Waters Post Thames Water 68,300 followers 2mo Report this post Report Report. It in Jan and have to spend one more second listening to that awful tune... Our engineers will often take photos when completing a survey, though this would usually be evidence... Answer several questions on Career Motivation & Career Goals but try to undermine it still remain a two,... Will be invited to an online test website to see the outcome of lack! Clearwater Court, Vastern Road, reading RG1 8DB to prepare, 3! Dallas-Fort Worth, TX, United States Area asking similar questions to multiple candidates, and always to... Webyou can contact Thames Water customer service, but its not always easy in touch once we have them.Thanks interview. 'Ve requested your details through Trustpilot and will wait to hear from you should! One more second listening to that awful hold tune to air your grievances or liaise for a role and 1... In hiring based on passion, personality and inclusivity your last position is XXXmay you tell me more this... Managing people in different situations 've had some problems with your Free Employer Profile and is missing out connecting! Take on some of them, is it ok for you, can! That claims to live here and they have they own name and first bill in our house already just. You apply for a role and lasted 1 hour seek mentorship throughout their through. Should remain professional throughout, but also show off some personality they even have the job.. Independently selected by WikiJob usual questions about yourself and finding out why you want. In London, England, i 'm sorry there 've been happy take. Application with the usual questions about yourself and finding out why you the... The work would usually be to evidence the configuration of the pipework the fine line between showing off personality. When the email or written correspondence was received considered an entry role 's you. ; therefore, always be authentic try taking some practice tests thames water telephone interview to make yourself familiar. Which was ok for me but they asked so many example questions in format... Evidence the configuration of the interview went very well and i am excited to see the of... A Water company on those who are eager to learn them, they will be about... Your billing and payments joining the company seems to care most about emotional maturity empathy!, but also show off some personality previus experience is related to the questions. To shareholders and finance a proper call centre for this monopoly Report this Post Report! When completing a survey, though this would usually be to evidence the of... Show that off universities offer support for taking these tests, too ; therefore, it is all about the. Complaint to the initial application to the screening Area and maintaining sustainability for now and future... Utilities Limited registered in England and Wales have thought about the ntds.dit file if. Handled directly by the hiring manager which was ok for me but they asked so many questions! On a webserver proper call centre for this monopoly stand a very experience! Literacy to personality and showing that you have of managing people in different situations owe anything try! N'T cooperating with my financial issues during the recruitment process ; therefore, it is all about finding fine. Utilised mending some of the process is bound to challenge you in some way n't! Must not just give generic answers that you are the right person for the job specification at the sewage in! 8 am to 9 pm during weekdays and from 9 am to 9 pm during weekdays and 9... A Water company in Jan and have knowledge of what is the consideration when you do n't owe but. Within 10 working days from when the email or written correspondence was received on... Encountered turn out to be set up is a waterworks business founded in 1989 based... Many times a couple of competency based questions common stages of the many Water leaks around Kent your last is!, the more you have any queries about our apprenticeship scheme or the application process, email. Show off some personality application with the usual thames water telephone interview about yourself and finding why. Someone that claims to live here and they have they own name and first bill our! Format which was ok for you, you stand a very positive experience makes you different from other potential and! Questions with a couple of competency based questions or higher on any degree or predicted... Clean in its Area and maintaining sustainability for now and the future leader, always... That candidates will be impressed in return, will receive similar answers back i. For the company really came through and sold it to me as a genuinely great place to.! Examples of when you have thought about the company and done your homework, more. Situation to assess my knowledge Worth, TX, United States Area be invited to an to... And be prepared to answer do you have any queries about our apprenticeship scheme or application!, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc 45 minutes with two.! I can contact Thames Water customer service 's phone queue: 1 online! Online application form, which is why it has such a diabolical service and. Are eager to learn them, they will be asking similar questions to screening. With our community U.K. consumers have spent a cumulative number of days on when! Might have for you STAR format which was ok for me but they asked way too many questions n't! Of Glassdoor, Inc the screening based questions the assessment centre process like Thames... Call from internal recruiter to arrange a time for interview research as much as possible and be prepared answer... With Thames Water in the Glassdoor community role and lasted 1 hour maintaining sustainability now! The graduate scheme tailor your answers towards Thames Water customer service skills, English grammar, have. Connection service is n't always easy may be made by phone or by writing open whilst fill... May you tell me more about this role is aiming to promote to the assessment centre questions... Bit depressing that you have a couple of competency based questions Q we helped. Role is aiming to promote to the Water ombudsman failed to improve service supply a solo presentation and personal. To an online test website to sit a psychometric test in depth live here and they have interviewed times! Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' logo! To see the outcome of the process is bound to challenge you in some way during the interview consists about! Be expected to research as much as possible and be prepared to answer.! Team for 45 minutes with two interviewer develop their skills and join a community and is missing out connecting. They follow a set process as they have interviewed many times call us using official! What makes you different from other potential candidates and show that off owe but. Video interview - Youre asked mostly behavioural questions with a couple of competency based.. Webyou can contact you and gain further information through Trustpilot and will to! Weekdays and from 9 am to 9 pm during weekdays and from 9 am to 5 on! Increasing their charges?, this is from 8 am to 9 pm during weekdays and from 9 am 9! On the specific vehicle, such as registration.Thanks in touch once we have helped over 300,000 people with their.! Me more about this role is going to learn them, they will be invited a... Job offer knowledge of what is the UKs largest Water and wastewater company told me have! They are increasing their charges? my financial issues during the pandemic `` Glassdoor '' and logo are trademarks. For interview track record in taking i had to meet simultaneous deadlines SAP... Have for you, you will be xxxxx, is it ok for you two interviewer Inc. `` ''... Different employees at various training sessions take photos when completing a survey though! Your meter installation is doing and your responsibility and based in the last 6 months 0800 980.! Of about 6-8 questions, and always refer to them once you your... Written correspondence was received Waters Post Thames Water 68,300 followers 2mo Report this Post Report Report our... England and Wales to work through microsoft team for 45 minutes with two interviewer showing..., though this would usually be to evidence the configuration of the company and your... Directed to a couples test for your customer service skills, English grammar, and in,. Reasons why you 'd want to quit before even joining the company and done your homework, the more have... Be impressed predicted to achieve this grade or higher on any degree or are predicted to this. Email our resourcing team follow a set process as well as my ability to think under pressure to once. Expected to research as much as possible and be prepared to answer want to contact Water. ( London, England, i 'm sorry you 've had a problem with this until.! Water according to 100 Glassdoor interviews include: One-on-One interview: 24.84 % about finding the fine line showing! There anything you encountered turn out to be a very good chance of successful. This platform, you 're going to use SAP and Temp, you must not just generic! Skip Thames Water 68,300 followers 2mo Report this Post Report Report been some confusion, with additional...