It is responding fine to voice commands but will have irregular rhythms of turning on and off and changing the brightness percentage. All bulbs on the Alexa App showed them as outlets instead of bulbs. I guess it is now just ordinary light bulbs. This will allow communication between your Sengled devices and Alexa.So make sure to enable the skill before trying to connect your Sengled lights. Same worked for me. Replace Your Bulb/Contact Support. Super super random, I want a fix for this. Im going to send my logs to support. Some of the steps Ive taken already are: My hub is in the same room as the bulbs so I cant really think of any reason that it wouldnt be able to find them when the water sensors are in the basement and connect with the hub with no problem. I have 5 Element Plus bulbs that have been in use over the last year, in various locations around my home. But it still wont connect. This four-pack of soft . No hub . If it only flashes white, it is not in pairing mode (no idea what mode it is in). Im done with them. A19 . B11 . I'm wondering if they updated their firmware but Amazon hasn't caught up to it yet. Nothing! Sengled bluetooth bulb has but now will not pair with Alexa Echo despite resetting 10, trying 5 power pair cycles and several Alexa devices tried. 10x on off to reset. Sensors, switches, cameras, locks, etc. 2. Drop down menu. Well when I tried setting it up the device, it just said Device malfunctioning and Device is unresponsive. Once connected, they help form an expandable network. Sengled is one of these brands that provide connected light bulbs and theyre much cheaper compared to Philips Hue or LIFX lamps, and they offer a lot of features such as the ability of color changing, remote control, and some of them dont require a hub to work. I then go into the SmartThings app and click on Add a Thing at the very end of the Thing tab. From there, you can set up this new unit, and it wont run into the same errors. 7 Ways To Fix Kasa Light Bulb Not Working With Alexa. I have not updated my firmware on the hub yet. It all comes down to the condition of the electrical unit, and you can get a new one in no time. Their smartest smart bulbs are $10 cheaper than the arguably top-of-the-line LIFX bulbs and they also offer the Pulse, a pair of bulbs containing an LED light source and JBL Bluetooth speakers for . Please advise. It was a deal with Amazon. 7 have given me no problem at all, Three have behaved irregularly. Sengled is one of these brands that offer this kind of lamp which offers many features such as remote control from the mobile app, the ability to change its color, brightness control, and many other smart features that will help you to reduce your bills and increase comfort. I just recieved mine yesterday and its already do the same thing. Im doubting this, only because I have 18 of them in my house with no problems. We do not provide shipping. Also, those who are not comfortable with using a mobile app due to limited understanding of technology or visual issues. Current Bid: Ring Video Doorbell . Deleted the device, reinstalled, no difference. So, just make sure you are quick about the pairing process when you plug the smart bulb into the outlet. So, make sure to grab a replacement from your nearest hardware store. I have had to re-add them several times. Open the Amazon Alexa app, then select the Menu in the top-right corner. Ceiling fan fixtures. Click on Start. - As an alternative, you can turn off the bulb the moment you disconnect the Alexa device, and when you get to the pairing mode step, turn it on again (but I did it exactly as described and it worked). Tried the on off on off 10 times multiple times, didnt work, other than blinking. I thought Id update this a bit since I just went through this process after resetting all my devices after a move. Turn the bulb on and off (a cycle) AT LEAST 10 times, approximately one cycle per second, ending on the ON position. Most users had to limit the distance to 5 ft when first setting up their units. The last resort to fixing a bulb is the same last resort to any other thing that . Now nothing. A subreddit focused on automating your home, housework or household activity. Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Soft White. Luckily this was a free gift/hand me down type thing. Ive been ready to scream lol. The warranty is valid for at least 12 months, and you can show proof of payment to get a new unit. Mine worked for about a week, then i got a few more. They pair, work for a short while and then the server is unresponsive. Amazon was of little help. Sengled USA, INC. 155 Bluegrass Valley Parkway. It can't even be reset for some reasons and support site does not offer any other ways to resolve the problem. You can force your ZigBee devices to rebuild their mesh by powering off your SmartThings hub for 20 minutes. then start pairing them up on APP. ST19 . Their reply was no help and advised me to call their support line and wait 1.5 hrs for assistance. Usually, the pairing issue can be resolved by simply resetting the smart bulb. Enter the control page of a single light, you can find the . Finally I tried setting up the light bulb with it in the same room as the hub and it was found and added immediately. doesn't always work but usually now. Zero issues since. I got 2 Sengled multicolor BR30 bulbs, but I cant seem to get them connected. Sometimes it is the app and not the smart bulb that is the main reason for the issue. Explain your issue in great detail, sometimes, it is even better if you could record a video and mail it to them. Step 2: Tap the Sync navigation button. I'd looked all over online for a fix last month, but could find no real resolution. I was given a Sengled Bluetooth bulbs for each of the Alexa Echos I purchased before Christmas. I always recommend power cycling the router or modem when you face connectivity issues I personally do it in my house when one of my connected gadgets doesnt work. Any suggestions on how to resolve? Best Prices Today: Pulse Solo Dimmable LED Light with JBL Speakers. Ive had 3 sengled bulbs for 3 years and theyve never lost connectivity with the ST hub. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Then the problems started. Compare Hubitat Vs SmartThings Which Ones Better? Ive been banging my head against this for a few hours. I got mine for free as a promo with an Echo Spot. Make sure your phone is connected to your 2.4GHz wireless . Disappointed. I reset almost on the daily and start all over. Or CE plugs for that matter. The issue with Sengled light bulbs is that it is a piece of technology added into a light bulb. Ideally, the issue will be fixed as soon as you address the situation with the fixture compatibility. To update this in the new app, tap on your hub and there is a switch you can change. Press and hold the Bluetooth icon. The Alexa devices that supports BLE Mesh connection includes: Echo 2nd Gen, Echo 3rd Gen, Echo Dot 2nd Gen, Echo Dot 3rd Gen, Echo Dot 3rd Gen with clock, Echo Plus 1st Gen, Echo Plus 2nd . With a hub, a user can use up to 64 Sengled lights and devices at the same time and all connected to do as the user pleases. Someone on a support line may have a quirky fix for your scenario, but there is even a good chance that they will not know what to do. With a simplified and optimized UI design, you can access and control all devices from the front page of the Sengled BT App. Other than that, Sengled's new health-monitoring bulb comes equipped with top-of-the-line specifications. We got one for free. very frustrating. I know this is an old thread but just went through Sengled issues. It's not that I have a problem turning on/off my lights, but the whole purpose is convenience, right? Free shipping for many products! Maybe if you are on the phone with them as you test it, you can get lucky, and the company can give you some refund or send you another bulb if yours is defective. Limiting the interferences will improve the connection strength, and hopefully, you wont have to deal with the same errors. Do the same thing if youre trying to control these bulbs with your smartphone by doing a web search or surfing on Facebook or whatever. Keeping you happy about your smart home and not having to crack your wallet back open. SUPPORT. There have been no serious issues with these units, and the dealer support is phenomenal. The majority of the Sengled bulbs are not compatible with dimmers, and you need to find a different power source. resetting the router also stay a good solution to implement in case you cant control your Sengled bulbs through Alexa voice assistant. Best Laptops In my case, resetting the bulb and then using scan nearby worked. I had one do the same thing. You have to Touch More at the bottom right (to the right of Marketplace), then touch Hub is online (hopefully your hub is online), then touch ZigBee Utilities, then turn ON, Insecure Rejoin, then touch Save at the top right. Copyright 2023, Smart Home Generation. Check Price at Amazon: 7: Smart Light Bulbs [2 Pack], WiFi 2.4GHz & Bluetooth 5.0, Compatible w/ Alexa & Google Without . Its a waste of time. Menu Search Best Products Best Products. ABOUT US. I just turned off Device Health in the app and it came back on line immediately. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Any suggestions? What I have just discovered is that Im able to turn it on and off from Smartthings even though its Unavailable! This item: Sengled Pulse LED Smart Bulb with JBL Bluetooth Speaker, App Controlled Up to 8 BR30 LED Light Bulbs with Starter Kit, E26 Base, Compatible with Amazon Alexa, White, 2 Pack $21.59 ($10.80/Count) Back to Amazon they go. I have a few Sengled color bulbs that I've had since last Christmas and they've worked flawlessly with my Alexa since then. Thank you!!! One of the most common issues with any unresponsive piece of technology is the connection the receiver (the technology) holds to the sender (often your phone, a remote, or smart hub). Sengled BT App enables you to easily bundle your smart LED lightbulbs into pre-set rooms.You can set the name of the lightbulbs according to the purpose. There is a help option on the same page as the Insecure Rejoin switch that goes into an explanation of the pros and cons. This does not mean that you only turn off the bulb. Turning the power back on to the hub then allows the mesh to rebuild. Light Strip . I do have some networking equipment in the room (router/etc), but didnt think it would be interfering since other devices in the house connect fine. Really dumb question, but you didnt turn off the switch (either on wall or lamp itself) did you? The connection line that strings these two together is going to be cell service and your Wi-Fi (wireless internet) or just your Wi-Fi if you are home. At least I can turn it on/off with my app. 6 Things To Do To Fix It. All you have to do is turn the bulb off and on around ten times. At this point I think the device will become available. At the top of the "My lights" list select "Connect new lights "; in the screenshot below disregard the "Lux" entries as these are existing bulbs already . I think this is out of date however, and the text of what they say is what you need to do, basically you need to disable Secure Rejoin, which means Insecure Rejoin should be ON. Its a giant PITA and super annoying. We recommend selecting "Sengled" as it makes organizing your bulbs easier. You might want to try that. All have had trouble staying connected to v2 hub since the most recent firmware update. Monday-Friday This deal includes a 4th generation Echo Dot as well as a handy smart light bulb. They sent two new lights and the exact same thing happened. It is worth what I paid zero. Purchased at 2 different times. That might clear up anything stray. It is just a dim bulb. 1. Hard to Pair Bluetooth if at all, once working fails connection repeatedly requiring re-attempts to pair. 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