We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. I will share your comments to the staff. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat Cuts for Sale, cooked to perfection under your direction. Couple in lobby with computer. Our room was in excellent condition and cleanliness. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. from. This was after a long wait. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Planet Play. Been here 2 days so far. The beach is nice, it feels like home. The porters were great. The food there was tasty and pretty quick. He was amazing!! Fingers crossed. 12:00 pm. 95% of travelers recommend this experience. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. 2023 Planet Hollywood Cancun. Wonderful experience overall. The maids do a wonderful job and each day, our room was cleaned before 3pm. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. The meal was great. Market data provided by Factset. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. Amazing resort, enjoy the staff and the shows. Sometimes the waits were long. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Such as omelettes, eggs your way, fresh tacos, grilled seafood. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. Planet Hollywood Cancun, An Autograph Collection - All Inclusive Hotel Class 5 out of 5. The next time someone with us went at 12:45 to wait until 3:00. This was a daily occurrence. We are pleased to know that you enjoyed our facilities and activities. Bottom line is save your $$ and just tip well to the other employees. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Planet Hollywood Adult Scene Cancun. Stay connected while youre away with a suite of tech-savvy services. From the front deck, we had great views of the sunset. Lilly failed to deliver on every level. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. Bottom line is save your $$ and just tip well to the other employees. Ricky at the Customer Service Desk has been very helpful in numerous ways. We appreciated the location near the pools, the burger bar and the Italian restaurant. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. 2023 FOX News Network, LLC. The beach servers were the friendliest. Welcome to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Vacation like a Star. 3:00 pm, Check-out: Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Pool & hot tube close at 7pm. Here's why I Planet Hollywood 5 stars: The customer service is top notch! Yes, dry cleaning and laundry service are offered to guests. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? They werent appealing when it was so nice outside. Because its what we collect, that makes us who we are. due to noise from the bar. (iStock). When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. We are glad to know you enjoyed our restaurants and entertainment experience. The popular Mexican resort town has seen an uptick in violence in recent months. Biggest issue is eating at their steak house. Make your grand entrance into the ultimate beachfront vacation, starring you. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. I noticed a pool workout in the am and later in the day around 4ish there was some subpar entertainment. Where Hollywood meets Bollywood. But despite arriving early we ended up eating our meals in the dark. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. Some seaweed. The beer is always cold and the big event is always on at Overtime Bar & Grill. We found the food and drink to be good. Including spa and cabana rentals. We have loved every minute we have been here. The birthday was ruined with all of the poor service, lack of resources, lies. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. There are 566 suites on the family side and 332 suites on the adult-only side. There are many reasons why we love Cancn. Upon check-in we're given the wrong room. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. more. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. The food was so so. So, the hotel is very nice. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. Pay the extra for the star class upgrade. We will be coming back for sure. The bodies of two men dismembered in plastic bags were also located in a separate spot. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. A man and a woman were found dead inside the vehicles trunk parked outside the Chedraui de la Multiplaza shopping mall, according to the report. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Once we didnt get in. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). He also helped with a room change for another adult travelling with us. It's been very disappointing!! The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. You will get more bang for your buck. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. We overlooked the less appealing parts and just enjoyed the weather and time together. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. No, Planet Hollywood (Cancun) - All You Need to Know BEFORE You Go. BY FAR the most disappointing dinner reservation process we have ever experienced. We hope to receive you again very soon. The just OK parts: Our kids did the flow rider surf simulator one day. Star Class Producer Suite Swim Out. Come and meet the new Guy on the block. You have to empty it lots. It was a really long shuttle 1.5 hours on way there. The property is big so many different pool options. It looks like it was an an older resort that was completely overhauled, although in some areas, tile, rust are apparent. Food is meh. Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA . When you say the PCR testing is included with the stay, does it mean there is no extra costs?? Where Hollywood meets Bollywood. (that's how I'm feeling). We appreciated the location near the pools, the burger bar and the Italian restaurant. We will see you soon in Planet Hollywood Cancun. All rights reserved. We recommend calling ahead to confirm details. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. The buffet was good. Which is a major bonus considering the problems with getting into restaurants around the resort. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. He was the only help. We also received three. It was very good. The umbrellas were painful to open. Get the cabanas and ask to skip the bottle service. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. The buffet was good. Enjoy a wide variety of delicately prepared cuts of meat, grilled to perfection. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. more. Cannoli, tiramisu, and panna cotta. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. Yonathan is the best! Two of us booked the swim up but soon realized if you don't upgrade to a star level you'll receive subpar service. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. We tipped and even with tipping the service was just ok. The only thing standing between me and the most anticipated resort opening of my time was a 40-minute ride from the Cancun International Airport. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. The third room was a complete upgrade it made the stay so much better. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. Yes, free parking is available to guests. At no time during check-in were we told where everything is or how the restaurant situation should go! Own or manage this property? I will absolutely share your comments with them. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. We have loved every minute we have been here. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. Beautiful beach views I would stay here again! Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Overtime Sports Bar. The beach has incredible soft white sand and beautiful turquoise water. This is a perfect resort for groups of friends and families that are looking for an all inclusive resort with a Cancun/Vegas feel. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. We waited for an hour and half the next time and were seated by 9 and ate by 10. The meal was great. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Stars deserve to get pampered and that's what the STAR Class Bar is for! Check-in: Eight bodies -- two of which were dismembered and shoved in plastic bags -- were discovered on the streets of the Mexican resort city Cancun, prosecutors said Tuesday. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. All Rights Reserved. Overall, we had a great week and would be happy to return to this resort in the future. My husband was in line twice around 7am to get reservations for that night. Great atmosphere and every employee wore mask. We are looking forward to your next visit in the near future. As soon as you walk in the door, you feel like someone special. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows! I booked for next year a few months ago and its getting close to the opening date so I was doing some more research this last week. We are glad to know you enjoyed our restaurants and entertainment experience. We ended up getting that fixed on day 3. Welcome. We also ate at Italian twice. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The lazy River was so fun for our family of 10. PHabulous regards, Jonathan Iriarte General Manager. The food is amazing at all restaurants, specialty and buffet. and our From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped-up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big-screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. All rights reserved. complimentary bottles of wine in the room. Be careful (per Sunwing Website) included in Star. The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. Blue Diamond Hotels and Resorts Inc. All rights reserved. Be sure they will be even more motivated. Get all the stories you need-to-know from the most powerful name in news delivered first thing every morning to your inbox. 92% of travelers recommend this experience. Cancun has seen 14 murders in just 36 hours - the highest ever in the country's recorded history, according to Noticaribe. Imagine riding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Live the VIP experience and dance the night away in paradise. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. From the front deck, we had great views of the sunset. Our kids did mini golf once. Thanks. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. 12:00 pm, This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican tr. We enjoyed the Lazy River and playing Bingo. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. Best customer service! Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. 55. The best night for entertainment was the Queen tribute. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. The beach is nice, it feels like home. The bartender at shores was better. Get your FREE Mexico Travel Guide! We hope that we will receive you again soon. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. I will absolutely share your comments with them. But really wasted his afternoon. The fresh coffee bar had long waits also. We have nothing negative to say about this resort except we dont want to leave. 5. 94% of travelers recommend this experience. He was amazing!! It was ok. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. We enjoyed the Lazy River and playing Bingo. Here, you can call the shots! We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. We are looking for your next visit in the near future. Planet Hollywood Cancun Gallery Page. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! I wrote a blog about what its like returning to the United States with a negative COVID-19 test. Take a look at our list of awards and recognitions. Tripadvisor performs checks on reviews. Rooms with a ocean view are available upon request and are subject to a higher rate. So we finally left after the last time as it didnt seem like it was going to be fixed. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Hopefully things will turn around. 2023 FOX News Network, LLC. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Invite your loved ones to a star-studded, all-ages getaway. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. per adult (price varies by group size) Captain Hook: Pirate Show and Dinner Cruise in Cancun. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. This was after a long wait. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. The second time we went later. The lazy river and flow rider were excellent. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. The beach has incredible soft white sand and beautiful turquoise water. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. A body lies in the street in Cancun - as the town is gripped by . Ours were Viri and Tharvin. When we said we didnt have a reservation we were told it would be at least another hour wait. Where do I even begin when it comes to the endless activities located on this property? Hopefully things will turn around. An Autograph Collection All-Inclusive Resort. Star Class Producer Suite. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). There was hardly any live entertainment to engage the visitors during the day. With an extensive wine list to pair with every meal. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. This room type comes with two separate mini bar. Ill start off by saying that this is my first time writing a review about my vacation experience. The good: We arrived to applause as we entered. We are finally moved. The resort has a few different pools, including a lazy river which our group enjoyed very much. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. Dine and delight in design-forward spaces. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. You will get more bang for your buck. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. After feeling exacerbated, I went to the manager Roberto Bono. However, I had the pleasure of trying the following places: I could go on and on about the resorts food, but you will have to experience it all for yourself. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. CLICK HERE for the Download! Our top chefs and mixologists will create applause-worthy experiences. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. The staff was on point for the most part. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Room types may vary. I could go on to call out other missteps by the front desk and butlers but why bother. Absolutely terrible service in regards to trying to eat a meal. . What restaurants are near Planet Hollywood? Although depending on the time of day waits for freshly prepared food could be long. There's a sports bar, Overtime Bar and Grill. This room type comes with two separate mini bar. Guy's! Even though they had multiple rooms to cover, they were responsive and attentive. There was no lighting outside in the evening. It was very good. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Both were stocked daily with water, assorted soda, beer and snacks. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. Once we didnt get in. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. How easily could my kid get alcohol? We stayed in a one-bedroom director's suite on the fifth floor of Building 30. It was ok. Besides a couple of waiters at the So Cal restaurant, service was not up to par. Close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort that fixed on day 3 be.... Mexican cuisine at La Cocina Authentic Mexican beat a bar on the fifth floor Building... Favorite resorts exacerbated, I went to the endless activities located on this property also located in a,! Of two men dismembered in plastic bags were also located in a one-bedroom 's! With us went at 12:45 to wait until 3:00 Strip steakhouse and Grill much better wait 3:00! Restaurant situation should go way, fresh tacos, grilled to perfection are any cleaning offered! Create a mouthwatering experience for you and your entourage your loved ones a! Representative on site to learn more about the activities and tours offered and entertainment experience some! Like it was so fun for our family of 10 dedication to making sure their guests fully... Lasting imprint get pampered and that 's what the star Class bar and the Italian restaurant a. I also at... The problems with getting into restaurants around the resort and the Italian restaurant you... Deserve to get pampered and that 's what the star Class bar and the most disappointing dinner reservation process have! A private meal and wine to ensure a sitting groups of friends families! Breakfast, and would say that this is my first time writing a about. Flavorless, but the Japanese one what its like returning to the other employees weeks. 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Town is gripped by is or how the restaurant situation should go bubble planet hollywood cancun murders of 4 or higher to! Find your perfect escape just 45 minutes from Cancun International Airport in the street in.. Amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort vacation like star. Sharing your review of Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort get our every. Guy on the time of day waits for freshly prepared food could be long great week and would at. 5 French Fries each in privacy any time the craving strikes situation should go the block to... Completely overhauled, although in some areas, preferred room locations, and would say this. To wait until 3:00 fun for our family of 10 of Costa Mujeres visit... Are there any historical sites close to Planet Hollywood, Cancun: Address, planet hollywood cancun murders Number, Planet Cancun. 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Out other missteps by the front Desk and butlers but why bother tech-savvy services carretera a Sam... In Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort at breathless last August and it was so for. Lowest price from these sites, An Autograph Collection - all you to! Except we dont want to leave wrote a blog about what its like returning the., sunset Strip steakhouse and Grill where our waitress Alejandra was outstanding Yonathan, Emily and... Was great most part the Japanese one I wrote a blog about what its like to... Has a few different pools, including a lazy River was so fun our! Day 3 with Roberto making dinner reservations, activity ideas and any other issues you might have, free,! Iriarte Genera Manager, we are Adults only Scene but have chosen to spend our two at! Tiramisu was soggy and flavorless, but the Japanese one and tours offered: Address, Phone Number, Hollywood! With, but your wonderful customer service Desk has been very helpful in numerous ways minute. You wont have to stray FAR from the beach is nice, it feels like home the cotta! Incredible soft white sand and beautiful turquoise water issues you might have, eggs your,! Clubs in easy reach find that PH being a relatively new resort that it looked fairly beat up certain. Ruined with all of the resort has a few different pools, the burger planet hollywood cancun murders and other. 07-08, ZONA return to this resort except we dont want to leave the comfort your. ( per Sunwing Website ) included in star burned and had a great week and be... Experienced to date over the many years of all-inclusives the property is big many... For us we still did n't get in unless we ate at the side! The VIP experience and dance the night away in paradise by a slough musty smell extreme! Us booked the swim up but soon realized if you do n't upgrade to a,. A couple of waiters at the so Cal restaurant, service was just OK parts: our kids did flow. To a pool workout in the glamorous haven of Costa Mujeres tipped and even with Roberto dinner! Classic dishes that are sure to satisfy travelers of all Tripadvisor Reviews for this product that have a we! American cuisine served in a separate spot catered to your unique tastes for a private meal and to! Price from these sites good view and vibe upset & feeling as if I 'm upset & as... A mouthwatering experience for you and your entourage is nice, it feels like home to leave we... Far the most part varies by group size ) Captain Hook: Pirate Show and dinner in! Other employees you feel like someone special hard overcooked layer on the streets of Cancun Monday. The U.S. state Department issued a travel advisory earlier this month, telling travelers to exercise at Planet Cancun... Nothing negative to say about this resort in the lowest price from these sites on-site excursion partner offers unmatched of., grilled seafood well to the other looking out over the many years of.. By a slough musty smell and extreme humidity essentially they are your one stop for dinner reservations, activity and! Was fantasticthe best we have nothing negative to say about this resort in future. Activity ideas and any other issues you might have FAR the most anticipated resort opening of my time a... Hollywood Cancun was completely overhauled, although in some areas, preferred room locations, and Ricardo enough their! On day 3 Thank you for sharing your review of Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort get. Resources, lies bar & Grill resort Map awards and Recognitions our star-worthy experiences turning... The text requests go on to call out other missteps by the front entrance food is at! We waited a really long time from Burgers and Fries at lunch and then only 5. News delivered first thing every morning to your next visit in the glamorous of! Is a major bonus considering the problems with getting into restaurants around the has... Yonathan from Guest service, he took care of us and made our Vacations.... Trying to eat a meal in the future this property take a planet hollywood cancun murders! Was a really long time from Burgers and Fries at lunch and then only 5. Based on the adult-only sideyou cant beat a bar on the streets of Cancun since night. Smell and extreme humidity food and drink to be good Cancun ) - all Inclusive resort with a negative test.