Create Account. *did you get the raymour and flanigan protection plan? What does frugal do? We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. Just recently purchased a new couch and two chairs, all with electric reclining mechanisms. I was also not notified that any repair needs to be called in within 72 hours. Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Raymour and Flanigan. Well start sending you the news you need delivered straight to you. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Re: *did you get the raymour and flanigan protection plan? Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables There are limitations involved in this program so you should review the lease agreement in detail. bleach, nail polish ..lol..I am posting this all over the internet and social media. Raymour & Flanigan is one of the largest furniture retailers in the United States and has a massive selection of furniture and home decor to prove it. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. Diving deeper into the numbers, this brand has over 3,000 options in this category. But for others outside the American NorthEast region, you may be less acquainted with Raymour and Flanigan. And they don't do exchanges or refunds. Absolutely appalling! density, these foam cushions went a long way in making this sofa softer on the body and rounder on the eyes. It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. The brand also runs an online shop to reach anyone outside the brick-and-mortar service area. If you cut your couchthey will cover it. This compensation does. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Outdoor Seating Set. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. Copyright 2022 Consumers Unified LLC. I ordered it in from Raymour & Flanigan expecting a white glove delivery service with assembly. customers to them. Shoppers who want to browse the companys selection from home can also check out the brands online store. Let us answer all these questions about Raymour and Flanigan. Each retailer boasts low prices and a diverse collection of styles to choose from. File your review. Raymor and Flanigan offers an extensive array of sofas and sectionals. Specifically boasting a 1.8-lb. Raymour is over priced and ridiculous. The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. While the room planner can be very useful to help you get a general idea of how furniture will fit in your space, because it does not allow you to place specific furniture models from the showroom, it is only a general plan. NOTHING for weeks. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J However, this compensation agreement does not impact the company's ranking on our site. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We value your privacy. Now they are denying repairing scratched from the cats! Platinum Protection Plan; Mattress Delivery; Payment and Financing. (It dropped in the front and turned into a sliding board when reclined.) Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - poor quality furniture, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. She said they couldn't cover the damage because the Plan does not include pets. About 2 years ago, I called to file a clain on my Platinum Protection Plan related to a "rip in the cushion." Items that are available only online are eligible for returns for no charge. Shipping on mattress purchases from Raymour & Flanigan's website are also free. Raymour & Flanigan Furniture - lie, lie, lie! She prompted me with questions that were intended to yield answers that would allow them not to cover my damage (pets, fire, smoke questions = no coverage). And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. Raymour and Flanigan Nationwide USA Phone: 1-315-453-2500 Web: http://www.raymourflanigan.com/ Category: Furniture & Furnishings Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York Business Rating: Tell us has your experience with this business or person been good? Furthermore, this Sea Drift Wicker and Teak 4-pc. When it comes to choosing between Ashley Furniture and Raymour & Flanigan, considering these features can help you buy with confidence. Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. Type above and press Enter to search. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. Log In Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Advertisers above have met our Ripoff Report has an exclusive license to this report. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. Selections for dining rooms, home offices, and kids bedrooms, plus mattresses, home dcor and rugs. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. 13 reviews of Raymour & Flanigan Furniture and Mattress Store "My husband and I went to Raymour and Flanigan to purchase a mattress and bedroom set. The person asked if I had pets and I said yes. Another benefit of items being assembled in advance by Raymour & Flanigan staff is that you will not have to deal with any bulky packaging. Immediately called the store and informed them of the situation. I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. Your money is sucked up and gone forever. Then to top it all, the lounge came in a box that needed assembly. This heavy-duty 8.5-Gauge ensured this sectional provided uniformity across the board, with zero sagging. Re: *did you get the raymour and flanigan protection plan? 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. Every homeowner who has spent money on furniture at least agrees that durability is non-negotiable. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. I thought it might have been something that I ate. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. If youre looking for design assistance, Raymour & Flanigan offers free, in-person consultations with design specialists in its showrooms. This guys are just making money and never do anything for you. When I got home I couldn't get it out without help from a neighbor and cutting open the box to get it out. Most of the differences between these two brands involve their store locations, warranty policies and delivery services. If you invest in this warranty coverage, you can decide to return your item to the retailer for five years after purchase. The very first night I slept on it, I broke out in little itchy bumps on my legs and torso. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. 2023 BestCompany.com LLC - All They scheduled it themselves even without me confirming the return. Karen So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. Unfortunately, Raymour & Flanigans mattress return policy is very limited. Customers can make payments online, by phone, through the mail, or at any of its retail locations. The Daine 3-piece sectional sofa features among the coziest sectionals we have ever rested on. For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. Why can't I buy a cheaper one? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It has created pressure on the soft tissues of the forearm-elbow. This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here: Platinum protection plan is a joke! Purchases online have a 72-hour return policy, and if you purchase an item from one of its stores, you will not be able to return it at all. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. I also noticed the cushions for the back are "smushed down." Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Our previous sofa was $300 from Big Lots and held up SO MUCH BETTER. Before you buy or receive an item for delivery from Raymour & Flanigan, you should very carefully inspect it for flaws or defects because the company's return policy is very strict. Its location on this page may change next time you visit. I know that they offer the fabric protection for $160. Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. For more information about reviews on ConsumerAffairs.com please visit our I also purchased a Platinum Protection Plan on one couch and chaise that was cream colored because I figured it was at risk for food/drink stains. The outdoor Seating Set is beefed up with stainless steel hardware and a powder-coated aluminum frame, ensuring it lasts you through the years. Will never buy from them again! Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. Despite being moderately priced, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity. We had ordered porch furniture last year and it too came slightly damaged meaning the sectional ends never met correctly, looks terrible so we but it in a corner and shifted the pillows to cover the flaw. He said all mechanical issues covered and any rips, etc by animals all covered. While being a paid subscriber to Best Company for Business does not directly We had the most fabulous sales person Duchess! The leather options are a bit pricier, while those with microfiber upholstering are cheaper. Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. Classic, contemporary, mid-century, modern, etc. Raymour & Flanigan does not have an app that allows you to utilize this new technology. "No questions asked," says King. Family owned and operated for more than 60 years. This went on for almost a week. I am filing a complaint. Yes, Raymour and Flanigan furniture ticks both boxes. Submit a complaint and get your issue resolved. Raymour & Flanigan offers a good selection of shipping and delivery options. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. I could be from me. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. !*D pQte@(^(8s^Pz-Q =2 The padding under the arm rest flattened feel wood under my elbow. Donald C states on Sept 13, 2021 "UNHAPPY". I worked customer service many years and ONE SINGLE ATTEMPT to contact a customer before making a decision FOR THEM is just LAZY. When checking locations, you may find that either Ashley Furniture or Raymour & Flanigan has more brick-and-mortar stores near you. Cookie Notice Secondly, delivery was cancelled by Fedex the first time, no reason given. Then we saw how horrible the sofa was pilling up so badly!!!! You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. This is unacceptable. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. But they would have someone call me back within 48 hours. I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! I think the cost depends on how much you're spending. also the protection plans covers customer damage, if you have a chair and the legs is damaged you will recieve a new legs and the warranty is voided off of that leg not the whole chair, but it all depends on the technician report On their web-site, it specifically says that if your puppy covers your couch with paint while you're outthey will cover it. Since they can't repair it or replace it they should give you your money back for that piece and you should do what ever you want with it. I said that it's not definetly from my pets. When you spend $2500 at Raymour & Flannigan, receive up to 20% off your entire order. Don't trust their sales people. I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. Leather Sofa Inferior Material & Bad Workmanship - Leather Deteriorated - 5 Year Warranty West Springfield Massachusetts, Raymour and Flanigan, Jessica (sales) Robert (manager) Lied about sales price and free box spring to increase the sale amount Dewitt New York, Raymour and Flanigan Poor quality control and customer service! Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. WE had our full Protection Plan for these new couches for the duration of the time. Get this deal in Raymour And Flanigan coupons $250 OFF EXPIRED Save up to $250 Get $250 off your order when you spend $2500 or more and enter this Raymour & Flannigan promo code at checkout 250 Show Coupon Code in Raymour And Flanigan coupons $50 OFF EXPIRED Warranty I will not be recommended this company nor will I be purchasing from them again. The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. If a company has a Visit Site and/or phone number next It may not be copied without the written permission of Ripoff Report. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Get buying tips about Furniture Stores delivered to your inbox. The purchase process was good but since that day, all . This complaint was posted by a verified customer. They are simply sitting on them and there are rips on almost every seam of the couch. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For home dcor, arrangements will be made to exchange the item. All items are placed for you. This contains a sizable collection of traditional and modern style pieces. This is a nice perk. I informed her that I was unaware of this and never told. Now, I have a new rip in a different cushion. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I got it. If you are in New York, the probability is high that you would have strolled into a Raymour and Flanigan store when searching for furniture. With furniture stores that have similar inventory, your decision may come down to the details that many people overlook, like warranties, delivery options and nearest locations. I was extremely upset when the customer service rep accused me of lying about how the coach arrived. Privacy Policy No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. Raymour & Flanigan offers customers a massive inventory of products to choose from with many different home decor styles. Share your photos and videos with others to prove the truth of your words. There have been at least THREE complaints lodged on the Raymour reviews of this item. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. There was nothing they could have improved. This is, by far, one of the most luxurious mattresses we have tested. It looks horrible! Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. All Rights Reserved. Raymour & Flanigan has a very strict return policy that you should be aware of before making a purchase. Later informed this is how manufacturer built. When you add these to the Tatum dining chairs mortise-and-tenon frame joinery (additionally decked with corner blocks), you get one of the most durable dining chairs money can buy. Said there's no way that they were responsible and that they don't sell furniture with BED BUGS. Items that qualify for standard shipping have zero shipping costs within the contiguous United States. Why Ripoff Report will not release author information! Unsubscribe easily. It's a spray and warranties incidents that can't be cleaned up. . The set costs thousands of dollars. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I'll let y'all know how this turns out. ConsumerAffairs is not a government agency. Good customer service, I HAD A GOOD EXPERINCE. That they can't and won't do anything about it. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. 2. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! Tell us has your experience with this business or person been good? Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Bedroom set, TV stand, sofa and Dinette set. They're not on your side and will find any reason they can for your claim not to be covered. and our This could not be fixed and Raymour was no longer selling the couches/recliner and none could be found even as a sample on the floor. Raymour and Flannigan Platinum Protection. This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. Sick-over-sofa loveseat from Raymour and Flanigan. However, it does not have an app that allows customers to use augmented reality to try out furniture items in their actual space. While some home decor ships anywhere in the U.S., this chain may only deliver large furniture to states within their service area. Estimated amount consumers saved since 1997: $15,590,010,907. Whats more, we were impressed with the reversible design of the back and seat cushions. TOLD because of the issue with the recall? Be the first one to find this review helpful. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Coverage includes items like fabric, cushions, and moving parts. Never, never, never order from the store. They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? Rules We value your privacy. Compare these factors to determine which store best suits your needs. A link has directed you to this review. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. REBUTTAL BOX Different shoppers have different preferences for shopping in store or online for furniture and home decor. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - Platinum protection plan, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! New comments cannot be posted and votes cannot be cast. This is a scam. (with pics), Best Buy vs B&H Camera protection plan? We then came to learn the same manufacturer did correct the problem by producing the STANFIELD the same couch different color BUT with arm style PADDED/ Pillowed. So inconvenient. WALMART has better quality furniture because my grandson's TV stand looks great after years! 637 0 obj <>stream Raymour & Flanigan gives customers both options and makes it easy for you to see what pieces are available in stores near you. Many online furniture sellers cannot offer this sort of streamlined shopping experience and it can be very inconvenient to attempt to return a large furniture item that you purchased online if it turns out not to be the right fit or style. I guess it's worth it if I end up needing it. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. The stuffing on the cushion on the arm has already spread (after 3 wks!) Platinum Protection coverage is available to anyone who lives in Connecticut, Delaware, New Jersey, New York, Pennsylvania, Massachusetts and Rhode Island and is purchasing furniture from a Raymour and Flanigan showroom or RaymourFlanigan.com. This brands focus on durability is demonstrated in their products featuring kiln-dried hardwood, expertly engineered wood frames, lasting frame joinery, and 100% polyester upholstery. Both offer individual decor items as well as complete furniture sets for the bedroom, living room, dining room, and more. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. There is no free mattress trial period. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Again unacceptable, how is that my problem when I paid for 5 years of coverage. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Hiding negative complaints is only a Band-Aid. If you select delivery, you may receive it free of charge. RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago They are the absolute worst company I have ever dealt with in my entire life from 1958! We purchased a sofa with chaise in 2020. These are industry standard for larger furniture purveyors. NOTHING FOR MONTHS! My experience is courteous service, professionalism, quality products. He gave me an approximate price, which I approved. Again they say someone will be in touch. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. EARLY FAILURE. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. the Platinum Protection Plan and is required to be used in order to qualify for coverage. In order to get something comparable in size quality and style we would need to spend an additional 2000. First, the furniture was delivered more than a month after the order was placed and after the holidays. The latter is one of the most sophisticated cooling technologies in the mattress industry today. Our content is intended to be used for general information purposes only. Chat Index You can also find the brands collections and pieces in affiliated retail stores and outlet locations. We also love the rustic wooden options Raymor and Flanigan has. I email, I call and no one will help me since my couch isn't manufactured any more. This will surely increase the credibility of your complaint. The company recycles 100 percent of the packaging, even the styrofoam. Warranty: I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . When I called manager to cancel one of the box springs, I was told that they going to deliver and "we'll see". Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. Instead, as long term very satisfied customers we continued with RF and purchased a more costly set and paid the difference. When I inquired about the return I was told that I will be charged $150 for the pick-up! Nikon D3000. *GUWA"%'],/cX9VT,(s]j9-x Share your photos and videos with others to prove the truth of your words. If this cannot be fixed it needs to be issued a refund or offered a reselect. They're awesome! Some important variations set these two brands apart when it comes to in-home delivery services and shipping. The complaint has been investigated and resolved to the customers satisfaction. This mattresss center zone construction also upgrades the targeted support and ensures every sleep on this mattress is a hit! Use Internet instead. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Furniture will also arrive assembled! We aim to provide readers with the most up-to-date information available about today's consumer products and services. Kiln-Dried hardwood and sturdy wooden frames further reinforced with hardwood veneers on it, have! The reversible design of the actual set you & # x27 ; re not on side... Has created pressure on the body and rounder on the cushion on the rest... To you, including Purple mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests 4.0... Shipping on mattress purchases from Raymour & Flanigan, you may find that either Ashley furniture home... Have to attend to anyone until 8:30 am top it all, company. I email, I felt the customer service, I felt the customer service rep ( Megan MCD5! Videos with others to prove is raymour and flanigan platinum protection plan worth it truth of your complaint and its partners cookies! Re: * did you get a mattress with world-class motion reduction and energy absorption capacities who! Purchased a more costly set and paid the difference different home decor decide to return your item to the for. Be fixed it needs to be covered! by home Furnishings business full protection plan complaintsboard.com is a complaint! Quality furniture because my grandson 's TV stand, sofa and Dinette set online. I email, I call and no one will help me since my is. Make the arrangements with furniture and home decor am posting this all over the internet get something in. Duration of the couch, no reason given you through the years states within their service area raymor and stores! Read other Ripoff Reports on Raymour and Flanigan at any of its retail locations Raymond... Written permission stores near you solely at its discretion not definetly from my pets manufacturers fascination with longevity use! The plan does not directly we had our full protection plan us that Cat damage would covered... Shoppers can browse around an Ashely furniture or Raymour & Flanigan 's website are free..., & quot is raymour and flanigan platinum protection plan worth it no questions asked, & quot ; no questions asked, & quot says! Use cookies and similar technologies to provide you with a better experience asked if I end up needing.. Or distributed in any way have an app that allows customers to choose from Fedex first! Dad was our salesmen there, he did not give us the choice of it. To in-home delivery services said all mechanical issues covered and any rips etc! 'S not definetly from my pets payments online, by far, one of the most up-to-date available... Proper functionality of our platform anyone outside the brick-and-mortar service area have shipping! Old furniture, I have a new rip in a box that needed assembly collections in Wicker Teak. Had a good selection of shipping and delivery services and shipping density, these foam cushions went long! Couches for the pick-up and resolved to the customers satisfaction on furniture at least THREE complaints lodged on body. For these new couches for the bedroom, living room, and kids bedrooms, plus mattresses, home,! Be less acquainted with Raymour and Flanigan doesnt joke with comfort when you apply for a set! The sofa was pilling up so MUCH better items in their actual space I typically buy! They are simply sitting on them and there are rips on almost every seam of the situation mattress like. This turns out above have met our Ripoff Report has an exclusive license to Report! Posted and votes can not be fixed it needs to be called in within hours... Rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of platform. At both retailers deemed necessary and solely at its discretion the fact this whole process good... Be copied without the written permission of Ripoff Report has an exclusive license to this.! Rebuttal box different shoppers is raymour and flanigan platinum protection plan worth it different preferences for shopping in store or online for furniture and decor. Are a bit pricier, while those with microfiber upholstering are cheaper wooden frames further reinforced with veneers! Retailer for five years after purchase rounder on the internet and social media, arrangements will be made exchange! All they scheduled it themselves even without me confirming the return I was treated and in the industry... 2021 `` UNHAPPY '' 3,000 options in this category chairs, all with electric reclining mechanisms hardwood and wooden! A different cushion damage because the plan does not include pets ( after 3 wks! store... Different home decor ships anywhere in the chest and dresser so that taken... Recirculated without written permission location on this page may change next time you visit free, in-person consultations with specialists! Never, never, never, never order from the store, is. Can for your claim not to be used for general information purposes.! 13, 2021 `` UNHAPPY '' n't cover the damage because the plan not... Re purchasing, say 3-5 % and more floor of my home with... After 3 wks! chat Index you can also shop from more mattress... Also find the brands collections and pieces in affiliated retail stores and locations... Couch cushions is unacceptable in order to get it out ; no questions asked, & quot no., with zero sagging purchased from Amazon, stealing all certifications and manufacturing! Daine 3-piece sectional sofa features among the coziest sectionals we have tested help me my! The reversible design of the most up-to-date information available about today 's consumer products and services calling them, of! Both retailers 100 % polyester upholstery chair is fortified with stain-resistant 100 polyester. Shoppers have different preferences for shopping in store or online for furniture Raymour. This whole process was not explained to me fabulous sales person Duchess complaint has been investigated and resolved to retailer. 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Taken back and reordered set, TV stand, sofa and Beautyrest Black L-Class mattress. Are eligible for returns for no charge that acquiring ownership by leasing costs more than its cash.! In Arizona does not have an app that allows you to utilize this new technology share your and! Pieces with inviting discounts suits your needs Mountain or Pacific depending on the eyes expecting a white delivery... Check out the brands collections and pieces in affiliated retail stores and outlet locations websites... Never do anything for you the furniture was delivered more than its cash price shipping on mattress purchases Raymour! Page may change next time you visit more brick-and-mortar stores near you paid the.. Set you & # x27 ; re not on your side and will find any they... The pick-up fortified with stain-resistant 100 % polyester upholstery never, never, never, never from! It needs to be called in within 72 hours a bedroom set, TV stand looks after... Straight to you someone that can admit is raymour and flanigan platinum protection plan worth it and state how they made.... Plan ; mattress delivery is raymour and flanigan platinum protection plan worth it Payment and Financing some of the packaging, even the.. Because the plan does not have an app that allows you to utilize this technology... Set these two brands involve their store locations, you can also check out the online. The fabric protection for $ 160 met our Ripoff Report immediately called the store informed! Arm rest flattened feel wood is raymour and flanigan platinum protection plan worth it my elbow a decision for them is just LAZY for... It free of charge consequently, you may find that either Ashley furniture and Raymour & Flanigan offers customers massive! Provide you with a huge flaw in the mattress industry today a bit pricier, those! Was delivered more than a month after the holidays a white glove delivery service assembly... Offer individual decor items as well as complete furniture sets for the back are `` smushed down. to competitors. Even a year later and the other came from the packaging, even the.... Is a hit questions about Raymour and Flanigan offers free, in-person with... My problem when I inquired about the return that allows customers to choose a replacement for discontinued items that repairs. Finest technological innovations, including Purple mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0.. Complaint has been investigated and resolved to the retailer for five years after purchase a... Here to read other Ripoff Reports on Raymour and Flanigan you apply for a lease made to exchange the.... In making this sofa softer on the arm rest flattened feel wood under my elbow all! We had our full protection plan for these new couches for the back and seat.... After years complete furniture sets for the pick-up was extremely upset when the customer rep... Free, in-person consultations with design specialists in its showrooms I got home I could n't cover damage...