Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." The auction process starts with sellers submitting their cars through the website. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. Claim it and get a lot of features. 109,086 talking about this. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Stated that it was worth $52, 500. Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. On 12/23/2022 I emailed Bring A Trailer requesting that they delete the incorrect and negative comments regarding the vehicle in order to minimize the chance of these comments being read if and when a potential buyer is researching the vehicle. They then refused to list my ad since I would not go with their reserve amount. BAT NEVER does anything wrong as evidenced by their comments. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. I purchased a 1966 Corvette from BAT auction in June 24, 2022. I have racked my mind as to what the problem is with this guy and am concluding that he might be a racist. What an outrageous thing. Its location on this page may change next time you visit. Sellers are advised to provide buyers with a photo of the title and a **** of sale prior to the transfer of funds. If their third party didnt have adequate insurance, that is not my problem. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. But this is an issue that is still not resolved. The truck was picked up by a third party car hauler. So the winner of this auction only ended up paying ~0.9% buyer's fee. One, They have a rating by the BBB of a little over 1 out of a possible 5. This would force sellers to list problems honestly so that both parties get what they deserve. This reporting is a **** within itself. You can list any car for sale on eBay. However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. No, Bring a Trailer does not have an app. I contact the *** support couple times, *** want seller and buyer to resolve this. are prohibited. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. The PrivateAuto app includes vehicle listings, an integrated payment gateway, vehicle financing, in-app messaging, a scheduling feature for arranging test drives, and e-signing . Our open commenting system is designed to allow all site users to ask questions, leave insightful comments, and share their knowledge about a particular vehicle while an auction is live. After further review of the bidder, he has done this on several auctions and has Never won and always bails out. Pure scammers driving up the prices. The website verifies each bid by requiring credit card information and applying a hold for 5% of the purchase price. It did have both correct addresses, so I allowed him to take the vehicle.Due to everything I had to endure, I feel that BaT should issue me a refund of the $99. Easy process and great people. Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. BaT should force sellers to report known problems or face paying for repairs. Cars have thousands of components, and things can fail without warning. I took photos to proove. They would extract my information, post it on their website, and make some comments. Nothing further.period. To get started, first choose a service level and submit your vehicle. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. for 5 minutes "I hate to be brutally honest, but that's all I know", the car has been painted and poorly at that. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. It was just simple pointing out defects or making suggestions. Those are dealers or account services that have a list of cars and what clients will bid what. There is not any customer service phone that you can reach your agent (Cameron in my case) and they are asking for highest condition. Obviously this doesn't guarantee you a "good" car. We also give the community the ability to flag comments that are not in the spirit of the site. It states engine number matches documents or COA. They won't send a **** of sale as requested by the website. By the way BAT, what percent of vehicles sold are dealer? ConsumerAffairs.com only has 1 and 2-star ratings no 3, 4, or 5-star ratings. Hemmings clearly believes their brand name has . When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. So the seller didn't obey what his promised during the auction.I have no choice. BringATrailer.com- Barrett Jackson for suckers. Sellers submit their classic and collector cars through the company's website. You can lower the reserve during the auction if desired. Honest auctions, low fees, and the most active enthusiast community on the internet. Is i. I would not list a car with them. With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). So, I then told the representative that there was no way Id take a chance of the Thing selling for $18,500 and lose that amount of money. To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. This is where Hemmings "Doing it their way" is clear. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . ALL my observations were very correct and did not offend at all. Answer this question.. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. BAT and the seller, '********' should be responsible for that outlay. I never ever mad non conceptual facts or made derogatory statements. No voicemail. The investor was concerned that potential buyers researching the vehicle would read the inaccurate comments on BAT therefore impacting its resell value. And don't forget the fee is 5%, max $5k. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. !1997 F350 XLT 4x4 Crew Cab (4 door) 7.3 Liter V-8 Diesel Powerstroke, Automatic with overdrive, Dana 60 front axle, Weld Racing Wheels and Toyo Open Country Radials (tires and wheels cost $4500) only 66,000 original miles Located in Seattle Washington 98188 1 mile from Seatac AirportI . If youre looking for White Glove service, contact the company for pricing information. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. When making a comment about a New England car that I had seen about the condition of the underbody, I said "you folks from California won't like the condition of the underbody." 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . This is worse than eBay bidding system. To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. Eventually the truck will have to be delivered. Though there is always some risk involved in any auction purchase of a used vehicle and BaT is limited to the information sellers provide us in order to host their auctions, we do expect all sellers to be as honest and forthright as possible. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. Live Now; Premium; No Reserve . If they don't follow through as agreed there are consequences. They dictate all aspects of sell, they set the reserve price and most importantly they do not know what they are talking about, in my case Mr ** set the reserve price Soo low, and when I informed him I will not go below my minimum and will not let my car go below my min price which is lower than similar car that they are listing guess what happened he never responded back. ConsumerAffairs is not a government agency. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. Search Today in Gear; Today's Best Deals . Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. )November 22: Auction ended.November 29: Vehicle picked up.Why did this process take 2 months?During the auction, I never heard from the auction specialist. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. Sellers can also list wheels, engines and automobilia. It's been in the shop now for a month having the carbs rebuilt, lighting fixed, fork seal replaced, and kick stand repaired. but I was out bid at $25250 by Roger. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . Complaint: 18636664I am rejecting this response because: BAT stated that the customer believes inaccurate comments were made about the vehicle, but the customer KNOWS that the comments made are inaccurate and KNOWS that those comments have cost the customer 10k in value of the vehicle. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Regarding turnaround time, both sites have a similar turnaround time of 48 hours. BaT encourages and thrives on the transparency and experienced input from our vibrant community, and part of BaT's success over the years is due to value added by the sometimes tough questions asked by our community members. Buy At Auction. You must register to bid on Bring a Trailer. Dietz can make . The vehicle was imported from ******* an I pointed out that ******* has nothing equivalent to a CARFAX and that I would have had a 250.000$ vehicle inspected by *************************** in ********* before Exporting to the US. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo . Where eBay Fell Apart. Bring A Trailer still has not answered the facts. Listed by 8102rich. **** charged $99.November 15: Auction went live (why did it take so long? No that it is not how it works. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. Nonnenberg is not even the owner anymore. But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. I am angry and frustrated with my experience on Bring A Trailer. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. You also received many positive comments about the car. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. Naturally, such returns attract would-be sellers to the . One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. I never bought a car. IT is CENSORSHIP. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. So they need to make this right. The next day I received an email stating my vehicle was not accepted, no explanation no valid reason. I am hoping to leave lawyers out of this. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . And the seller is not getting the highest price. 1. . In this case, this user made several comments that were flagged by our community, and even after Bring a Trailer customer service personnel explained this to them, they proceeded to attempt to "spam" the site with gibberish comments and emails. Linkinbio. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! Additionally, the insurance company notified me that their investigation is complete, and they will not be covering this accident. No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. Also, the fees are reportedly lower than on other car auction sites. The seller had said nothing of the problems, only touting the amazing condition of the bike. I was informed that a driver was enroute to pickup the vehicle. Complaint: 18313409I am rejecting this response because: This is a standard approach by BAT. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. It was never delivered. I would not utilize this business for that reason. So he reduced his offer to me by 10k. Rob Siegel. Below is a timeline of my experience.October 2: Submitted vehicle.October 10: Submission was accepted (why did it take 8 days?). Lot #165. If you win the auction, Bring a Trailer shares your contact info with the seller and gives you theirs. They respond with a generic response that it may take up to 45 days. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. I never agreed to allow inaccurate information to be posted regarding my vehicle. On October 24, 2022 Bring A Trailer responded to my request and advised that their policy does not allow deleting a vehicles auction or comments (see below). This was not declared at the bidding process, nor on any of the description. I could not understand them, they never contact me back. I notified her that a trailer was on the way. I have bid on a truck and noticed someone else bid right after me driving up the price. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. *** Worst experience I've ever had selling a vehicle. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. He admitted to it after several members pointed it out. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. BaT History (1 entry) This Listing. Potential customers of BAT should be aware that this policy could impact the value received for their vehicle, which it certainly did in my situation. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. So now it is back on BaT to remedy this situation. On *** auction page, it shows this seller is a private party, but it turns out he is a dealer, and he owns couple flipping car shops. *** shop gave me a quote of $1900 to fix the brake. I was in contract with Bring a Trailer. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. Search. Beware of dealing with Bring a Trailer highly questionable business practices. It looks terrific, and it is in excellent condition. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. Don't get me wrong, I like the vehicle but not for the price it sold at with all the undisclosed issues. The district general attorney should look into this. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. During the auction, *** should verify the listing car and verify the listing seller. I've had 2 auctions that both were unpaid and they did nothing. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. Sellers can list their vehicles for free on Cars and Bids. First, I wanted a reserve on my car and my "auction specialist" stated that No reserve would be better in my case and afterwards no moderation was done to control the setting and make a fair auction to my vehicle. Curious about BATs views on bidders like this. Because the seller now didn't reply, I need *** step into this issue and let the seller do the fix based on *** or deduct the the fixing cost from the bill. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. See reviews below to learn more or submit your own review. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. They have reached a mutually-agreeable resolution to this customer's concerns. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. No they don't accept every old car on the site and that is what makes it special. BBB Business Profiles are subject to change at any time. It's in the name! It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. This Datsun 2000 roadster is a zippy little open car that combines the best elements of open British sports cars with a gutsy 2.0-liter engine and Japanese build quality. We're sorry to see you go and hope that in the future you can rejoin us. While we do appreciate the expertise and critiques of this user and all of our community, we do require that they be posited in a constructive and polite manner. By Joe Lorio Published: Dec 21, 2021. You can put up 3 photos of your Ebay listing and not even show all sides of the car. I'd like to file a complaint. Constructive criticism and the sharing of knowledge about a particular make or model remains welcome. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. So I listen to the *** advisor suggestions to just fix *** light issue and the brake. Prior to the auction, I was offered 115k for the vehicle from an investor, upon the auctions conclusion the offer was reduced to 105k. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. Thank you, you have successfully subscribed to our newsletter! If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I spoke to the driver, but it was like speaking to a brick wall. Desired outcome: The same happened in an auction today with a ********* I was testing the site to see how BAT is responding. He didnt understand anything I said. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. I asked to see paperwork. 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