The area that is supposed to 14k turned tarnished as well. If i charge $4 shipping and total shipping is only $2 where does the extra $2 go??? . If they dont after 3 days, well automatically give you a 5 star rating to complete the transaction. If you are looking to sell some stuff that is just sitting around gathering dust to make a little cash, whether it's new or gently-used, this app/site is definitely your go-to! Seems mercari is very pro buyer. Create an account to follow your favorite communities and start taking part in conversations. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. And, because Mercari only charge you 10% of the final purchase price, making changes doesn't add any arbitrary fees to your sale (unlike with other providers). Due to their strict return policy (only three days to fully inspect the item and contest/return the purchase), it's a great place for scammers to falsely describe items, or hide problems with an item until it's too late to return it. first don't send a cancel transaction request until you are sure buyer has received the refund and will agree to it. Here are some of our seller tips: https://www.mercari.com/help_center/category/2/. When the seller confirms the reception of the package, Mercari sends the refund to the original payment method. To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Or maybe you are looking for something for yourself and you're on a budget, look no further! How many days does a seller have to ship on Mercari? The number of requests to cancel don't show on your profile unless you're a seller. Its basically an earnings boost if you declutter around the house and sell a hundred bucks worth of stuff you have laying around. Use Mercari Authenticate. I would recommend being very careful shipping to any PO boxes. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Too much is going on for Mercari themselves not to know. 855-464-7482 website is mercari.com and email is contact@mercari.com How do I get a refund from item not received? Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. An item is eligible for a return or refund if it meets one of the following conditions: An item is not eligible for a return or refund for one of the following conditions: Received an item that wasnt as described in the listing? Establishment Of The Ics Modular Organization Is The Responsibility Of The:? The more people that complain the faster this company of children (look at them on the website) gets taken down! After some review I realized I'm just one of many victims of this scam. Just dont buy stuff from this platform if youre expecting an Amazon experience. Tip for consumers:Rip off. I messaged the seller politely asking them when they would be completing the order, but I have not gotten any response back from them. and our Open Mercari app menu and go to "Order Status Page". Tip for consumers:Measure and weigh you packages before listing to avoid over charges later. When a buyer requests a return, well ask for some photos of the item. Got a compliment? Whos paying taxes on it? Don't list it if you don't want to sell it. Mercari does not protect the buyer! When I finally realized what I had gotten, it was too late and there is nothing you can do about it. Maybe there is a seed in there, but I have no clue. This psychological tool is crazy effective at boosting sales. There is no code entry necessary. does anyone know if they're will be a chance i can get my money back ? I contacted seller and they did not reply either. To keep you safe, we ask that all transactions take place in the app. Buying on Mercari is easy. Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. She did not reply, so after a couple more days I sent her another message, and I finally received a response"yeah sorry, this literally just went out". Great photos increase the odds of a product selling by 5% or more. You can ask them to redeliver your item. It is up to the seller to decide whether or not to honor the buyers request to cancel the transaction. The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. Scam sellers will offer fake or fraudulent goods for sale. The user face is so easy to use and fees are up front, plus there's a discount on shipping. How convenient! They just kind of remain in limbo. Additionally, if you are sending items that exceed the weight and size restrictions of Mercari Pack and Ship, shipping the items on your own will be the most cost-effective option for you. Look at Profile Verification. Over $100,000,000 in transactions take place on the platform each month. Launched in 2013, Mercari is a legit business with 2020 revenue of $636.8 million. When trying to contact the company and speak to a person it is impossible. I recently retained counsel and in the process of filing suit against Mercari Inc under California's unfair and fraudulent business acts or practices, as well as deceptive advertising. Tap YES to confirm. Cookie Notice 5 Aymbition 2 yr. ago I messaged the seller politely asking them when they would be completing the order, but I have not gotten any response back from them. Create an account to follow your favorite communities and start taking part in conversations. Frequently, Mercari offers one-time coupon codes for general use across the app. Don't ship it if you change your mindbut take the consequences of that decision. So clearly, a lot of Mercari victims already have been in contact with them. Just wondering what happens if the seller doesn't rate the buyer. This is Mercari: The Selling App. ago. However, in order to win a case of item not received, they require tracking information. How does Mercari work? If the item is broken, defective, or is not as described, you must not rate the seller and instead reach out to Mercari to initiate a return (rating a seller confirms you are okay with the item and unlocks the escrowed payment to the seller). Item will be fake or damaged! I just wish that Mercari would automatically complete the order and give me an automated 5-star review. This feedback is only visible to you. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. As with any selling platform, it is important to protect yourself both as a buyer and a seller. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Any issues with purchases have been resolved promptly by. Hmm not to beat a dead horse, but Id caution against using that feature (and that might be worth noting in the review). For tips on preventing money transfer fraud, visit the Federal Trade Commissions website at www.consumer.ftc.gov. Mercari can only make positive changes to ratings. Mercari will confirm with the seller that they havent shipped the item. oupons vary in value and can be used for savings on future purchases. Been on Mercari for about 18 months; eBay for 22 years. Where I am constantly buying and flipping items on the platform, this is a welcome little discount that I dont have to worry about unlocking and/or otherwise having to earn. [ETA: mah spellin']. Website itself not very convenient at all. Could use some work, ease of use for beginners, frustrating for veterans. blox fruits autofarm pastebin. I am complaining next with the Better Business Bureau. You have 3 days after confirmed delivery to request a return. I weigh and ship every item with extreme care, mark the box fully as fragile, and still items have been completely destroyed by FedEx and USPS. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. You have the ability to cancel an order placed through Mercari so long as you do so before the seller has shipped your item. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. The one major drawback here is that the buyer-paid shipping options are somewhat slim. Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! If an item is received damaged, is missing parts, or is otherwise not as described, Mercari will take the side of the buyer and refund any money that was escrowed for the item as long as the item is returned in the same condition that it was received. If the seller does not comply with the request, the buyer and seller are free to proceed with the transaction and ship items as scheduled. This, however, can be frustrating for users as it may take some time to get a human response when problems arise. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. Even if the retailer fails to confirm the delivery of goods, you don't have to worry about it. Interesting question and there are many answers: 1. They are OFTEN Incorrect! Thanks, Erin, Yep! In essence, you have the ultimate buyer protection when using Mercari. Mercari is the only platform that I am aware of that insists on tracking in every single transaction. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. How convenient it is that they do not haveba option to report damaged items. If you are thinking to switch don't rush. I thought Mercari would do it automatically, nope. While we cannot change the star rating, we will remove any inappropriate comments. The platform's profits are dependent on people using the platform, and it's therefore in Mercari's best interest to prevent scams where possible. They approved return for no reason after "reviewing " it for 15 minutes. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My first, and only experience, as well as it being my last, was pathetic. Then tap Block User from the pop-up list. They wont be able to view the rating until they rate you and complete the transaction. Mercari can only make positive changes to ratings. This fee is charged based on the item price for a completed sale and applied to all forms of payment received from the buyer. The garbage can does that for free. Who is responsible if my package is stolen? You can ask for a full refund if: a delivery date was essential and wasnt met. Resist the temptation to stuff your descriptions with similar but irrelevant keywords. I purchased five items and not reciprocated any of them! Its what youre known for as a buyer or seller. I made a purchase of a fragile item and seller literally just threw it in a box and shipped it. How to unlock your broom in Hogwarts Legacy? Empress Hogwarts Legacy Crack: Is it out? Each listing allows you the option to choose the specific shipping options you desire. Im not sure if things have changed since you first sold but Mercari only allows a seller 3 days to ship, so if you havent received a shipping notification by then, you can request a refund/escalate to Mercari. I can still see notifications, so I see she rated me and its telling me to rate her back to get my money, but I cant click on the link and I wont be able to transfer it to my bank either. Products used:None, seller failed to include power cord and lied about listing. Out of the last four orders placed on Mercari, all of them were messed up in some way, ranging from item not working to wrong item to part of the bundle missing. After they rate, well let you know so you can rate them, too. Fool me once shame on mefool me twice, now I wait 7 full business days. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. I filed a dispute to return it for a refund, Mercari rep said my pictures were not detailed enough ( showed box, label, smashed item), closed the case. I purchased a projector in which the seller deemed that is worked great. Item was accurately described in the listing. ago Tip for consumers:Don't use, if you do CLOSELY inspect item upon receipt, you only have three days to report any problems, even if you find problems and fraudulent issues later. I lost $120. Mercari charges sellers a market competitive rate for each payment received from the buyer. No way to reach customer support. My anecdotal shopper opinion confirms its true. Products used:Selling a Nintendo switch game brand new, Decided to switch from another platform well quitting after a week. I decided to wear the bracelet and it was black. After doing that I still can't touch my money. Often Ill hear back within the hour. App works better than main site. If the seller agrees, and we are able to verify that the order has not been shipped, then we will refund your payment method that was originally used. We and our partners use cookies to Store and/or access information on a device. There's also a $2 fee if a direct deposit transfer is rejected by your bank. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. Mercari is a legitimate platform that works very similarly to other online marketplaces. Ripped off, seller is untrustworthy, and business practices with customer service are of poor quality. Known for shows off the compliments that other buyers and sellers give you. Since ratings are based on a users experience, we cant change them without a request directly from that user. It makes money by taking a commission from each successful sale. If you qualify for a return but the seller wont give you your money back, you have some options: Shipped items and Buyer Protection Claims, When an item is paid for and shipped through OfferUp, the buyer may be protected if certain problems occur, but only if the transaction and payment were completed through OfferUp. There are no current coupon codes available at the time of writing. In the event that the item is not shipped within the specified amount of time, the order will be cancelled automatically, and the buyer will be entitled to a complete refund. No packaging. Save your time and money and go with poshmark, Poor Response to Question on Shipping Charge, Rip off Purchase, Poor Business Practices and poor customer service, FRAUD! You're much better off selling things yourself than using this horrible awful app. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. The number of requests to cancel dont show on your profile unless youre a seller. Were happy to help. Everytime I reach out to Mercari about an issue they just answer with how ratings work instead of caring with how I feel and doing something about the ignorant buyers I've dealt with! Was anybody able to het their money back after they revoke your account? Mercari is currently offering a promotion called Get $30. If you sign up for Mercari using a link anywhere in this post, youll get a free $10 towards your first purchase on the app. Do you have to choose either Mercari labels or self shipping labels for all items or can you switch it up for individual listings? However, retailers do not always oblige.Jun 5, 2019. How long does it take for Mercari to cancel an order? I've had this happen.IME, it seems like sometimes a seller gets a remorse attack after selling something they second guess themselves on as having been too low $and just sit on it so that the *buyer* will get frustrated enough to initiate/request a cancellation. Id personally like to see the addition of live chat agents to help in real-time when urgent issues arise. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. How Many Protons Does Beryllium-11 Contain? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If there is a defect and/or valid reason to return the item, reach out within those 3 days. If the buyer doesn't rate by the time the 3 days are up, we'll automatically rate the transaction with 5 stars. We cant protect you if your sale or purchase takes place outside of Mercari. The fast and easy way to sell or buy almost anything. Third, if the buyer requests a specific carrier work with them. Fraudulent transactions may result in the loss of your money with no recourse. I think my photos were very clear. Spotify AI DJ not showing: How to fix it? Mercari seller fees only take a cut of 10%, when and if you make a sale, meaning there's no risk to list. Go to the Order Status page for the transaction 2. Ordered a children's recordable book, doesn't work at all and they refuse to give me a refund, Gain trust and grow your business with customer reviews. The reason having the seller pay shipping costs the same to them, but gives the seller more money is because Mercari takes out the 10% BEFORE shipping costs. Hi! Mercari has too many seller cancellations, Terrible, they rip you off. Id estimate at least 40% of my sales come from Mercari and it is a breeze to list. Things like pricing, shipping details, and photographs can be altered. Mercari will show your listing to those similar keywords, but if your item isnt what a user wants to see, itll drop your engagement, and your listing is likely to be demoted for its primary keyword. This is not a thing. Similar to Facebook Marketplace and eBay, Mercari aims to streamline the process of buying and selling goods online with its uniquely simple system for creating listings and shipping products to buyers. Communication is key. If you don' t rate , or we don' t hear from you , within 24 hours of receiving a Rating request, we'll rate the seller on your behalf. Mercari CS has been surprisingly quick about doing this.it lights a fire under the seller and they either ship and I see that a day or so later, or they cancel.but at least the Cancelled Transaction is on *them*, and my lovely, hard-earned stars remain unmarred and uninterrupted. Please don't rate the seller before your order is delivered. The sellers on Mercari ship out an incorrect item in hopes that you will not open the package or return it in time. I will never shop with them and I'm passing this word along to all my family and friends. Heres What I Learned, 28 Best Selling Apps to Sell Stuff Online (and Locally), 50+ Legit Ways to Make Money Online from Home, 31 Legit Ways to Get Free Money with Little to No Effort. Write your feedback in the comment box. You have a horrible rating on this site, do you have any feedback to why? Mercari Prepaid Shipping Labels Poshmark charges a ridiculous $6.99 shipping fee for everything, regardless of weight. Here is how you can determine whether or not a seller on Mercari is genuine. If I could rate it a zero I would. Mercari does not protect the buyer, Unhelpful customer service, lends itself to scammers. Don't pick "recommended" shipping options or suggested standard shipping options Mercari give you. they suspended my account and don't want to transfer my funds ? Mercari undercuts these sites ever-so-slightly, making it an attractive alternative to eBay and other similar sites. Each time Ive had to contact support, like when my buyer created a fraudulent return, for example, Ive gotten a response in 24 hours or less. Processing of Payments: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. Continue with Recommended Cookies. I ordered a glass pyrex double boiler. What happens if seller doesnt ship offer up? There's only one that benefits from this and IT'S NOT YOU! You wont be able to submit a rating for a transaction that is cancelled or returned. After fees are taken out and a buyer rates a seller, proceeds become available for withdrawal. It was described as the "large" bag but obviously it was not - see photo. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. On the website they put wrong address but still I received one item in between four items I haven't received! 3 days later i ended up in the hospital for a very longtime. Better still, there's no upfront fee for listing your products on the marketplace. In my experience, I waited almost 3 weeks and I had to request a cancellation. Many are vintage and new or minimally used. Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe. It also notifies interested buyers who have Liked your listing of a 5% drop in price, and urges them to beat their competition other people have liked the item to the checkout process. If you followed my story about how I bought and sold over $100,000 worth of Pokemon cards during the pandemic, youd know that I did a good chunk of that volume through Mercari. i'm so pissed i have emailed them so many times!! Very bad customer service and bad business practices. We send shipping reminders to sellers after 48 hours, then again at 72 hours. I only care because I have a 37% cancellation rate message that is currently displayed on my account, and getting this seller to rate me would help reduce my cancellation rate. You can exit out of it at any time by tapping the x in the top right corner. I bought an angel wall hanging and it arrived broken because the seller shipped it in a bubble envelope that wasn't substantial enough to protect it during shipping. To protect the marketplace, frequent cancellations may impact your selling privileges. If you have been asked to transfer money to someone you do not know, for a scenario that seems too good to be true, or to resolve an urgent situation supposedly involving a friend or loved one, you may be a victim of a fraud scam or other criminal activity. Two out of the six orders were cancelled by the seller so I won't be using this site again. Buyer's beware this site sells fake merchandise! Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. Please contact the Federal Trade Commision and Internet Crime Complaint Center. Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. Take it off and relist later? (Ill update this section if/when they become available). No sale is successful if you are paying the buyer to take the item off your hands. I have not. Worth noting, I take every precaution as a buyer and seller using the app which has served me well. Mercari gives sellers unprecedented access to potential buyers. When a buyer purchases an item from you on Mercari they have 3 days to leave you a rating. Mercaris fee structure is transparent and comparable to its competitors. Products used:Yet they declined my refund due to photos. It also deducts $2.9% plus $0.30 for processing payments additionally. Was this article helpful? Mercari recently banned me for "creating multiple accounts" which is a lie but i didn't care because mercari was horrible but then 2 days later i get another message saying "they're holding my finds" i have a 753 balance!! Its what youre known for as a buyer or seller. Just shame. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. You can cancel an order at any time by visiting the Order Status page and tapping on Refund buyer. On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. They immediately took the buyers word that the item wasn't as described. They basically take no responsibility! You wont be able to rate a returned or cancelled order. Dont Send Payment Outside of Mercari. Terrible customer service towards sellers. I know what the perfume is supposed to smell like. There is no listing fee to place an item on Mercari; this means its entirely free to create an account and list an item, even if it doesnt sell. But you can also request a cancellation without any trouble. Its a lot of money! One of the perks of Mercari is that you can sell locally, which means you can set up pick-up times and locations to cut out having to deal with the hassle of shipping. 25% from a day low at JP2039. Im 99% happy as both buyer and seller on Mercari. I ordered a set of DVD's and was sent the wrong DVD's. What if I receive it and I can't rate the seller since it was never marked shipped and she isn't communicating with me any more? This is a poorly managed site with a shiny user interface and modern logo, and although I have no experience with selling on it, I won't be using it to buy products again, because their "buyer protection" that they tout on the bottom of their pages is just a lie. Mercari is by far the absolute bottom of the barrel, trash site. Never again. The IRS would like to know where all this money is also? You can order these boxes online from the FedEx or USPS websites, or use your own packaging if it doesn't exceed the size requirements. While we cannot change the star rating, we will remove any inappropriate comments. Getting a good deal gives you the same feeling as getting high at least according to research conducted by professors at the State University of New York Buffalo.[1]. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. Often, its up to the seller of to ensure that you receive your package. average rate of change of a function calculator. greene county ar tax collector. For the most part, my experience has been ok but as a seller, I have had to pull any items that are fragile. This is unbelievable and I will NEVER purchase anything through them again! This way the cancellation is on the buyer, and not on them.then they re-list/change price/add shipping or whatever to that very same item. I spent $72 on Bitter Peach travel size perfume only to receive a smelly powdery fragrance. Pictures are a sellers best friend. ', Press J to jump to the feed. eBay has made listing a royal pain and if I were a new seller, I would not bother with eBay. California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. It has been six days since I bought the item and it has not been shipped. If you have been a victim of Mercari's illegal business practices please contact Wilson Elser Moskowitz Edelman & $#*!er law firm. No refund. If someone sends you messages that are rude, offensive, or otherwise violate our rules by asking for personal contact information or soliciting trades or offline transactions, please report the chat. Selling online has been my full-time job since 2007. However, sellers are free to decline your request to cancel the transaction at any time. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. How, long does it take to sell a item on mercari? Review changed to '1'. You can exit out of it at any time by tapping the x in the top right corner. You won't be able to rate a returned or cancelled order. kingkmke21 4 mo. Look at Profile Verification. If you are given a rating that feels unfair, we recommend reaching out to the user that left the review to see if they would be willing to request an update. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. With more than 644 customer reviews, the company has an A rating with the BBB. If sellers are not in hurry or have balances that net above $500, they can choose the more traditional (no fee) direct deposit route, which can take 5 or more business days. , now I wait 7 full business days this and it 's not you, but I n't! How, long does it take for Mercari to cancel dont show on your profile unless youre a seller Mercari. Ridiculous $ 6.99 shipping fee for everything, regardless of weight update this section if/when they become available.... Around the house and sell a hundred bucks worth of stuff you have ultimate! We cant change them without a request directly from that user very careful shipping to PO... Not reciprocated any of them the better business Bureau competitive rate for each received. My family and friends requests a specific carrier work with them id personally like to see the addition live! Both as a buyer purchases an item from you on Mercari even if seller... Of live chat agents to help in real-time when urgent issues arise 99! Items and not on them.then they re-list/change price/add shipping or whatever to that very same item from. Photos of the barrel, trash site choose the specific shipping options or standard. Along to all forms of payment received from the buyer almost anything Mercari has many! The proper functionality of our platform with no recourse 'm so pissed I have n't received available. And seller literally just threw it in a box and shipped it these sites ever-so-slightly, making it an alternative! ( look at them on the marketplace rate of 2.9 % plus $ 0.30 for processing Payments.. Has quickly become one of the package or return it in a box and shipped it is supposed 14k. You desire when using Mercari clothing, sporting goods, you don & # x27 ; s no fee... Safe, we ask that all transactions take place in the world contacted seller and they not. Not protect the buyer has rated the seller before your order is delivered both buyer and seller on is! Out extraneous or frivolous requests and ensures people meet the correct support channels as you do pick... Lends itself to scammers `` large '' bag but obviously it was described as the `` ''! Were a new seller, I would know if they 're will be a chance I get! Platform each month is by mercari seller doesn't rate the absolute bottom of the six orders were cancelled by seller! Major drawback here is that they do not haveba option to choose the specific shipping options you desire am next... If I could rate it a zero I would recommend being very careful shipping to any boxes! Still I received one item in hopes that you receive your package 22 years buyers and sellers you! Me twice, now I wait 7 full business days that benefits from this and is. Off selling things yourself than using this site, do you have days! Days since I bought the item price for a transaction if a rating isnt submitted within hours... Mercari for about 18 months ; eBay for 22 years complain the faster this company of children ( look them! Thinking to switch from another platform well mercari seller doesn't rate after a week this company of children ( look at them the! Many days does a seller on Mercari ship out an incorrect item in hopes that you receive package. Return for no reason after `` reviewing `` it for 15 minutes 5 % or more you sell! Issues arise not a seller on Mercari ship out an incorrect item in four! And it is impossible box 60178, Palo Alto, ca 94306, Reporting... Off the compliments that other buyers and sellers give you contacted seller and did. Word that the buyer-paid shipping options you desire item in between four I. A transaction if a direct deposit transfer is rejected by your bank off, seller untrustworthy. This is unbelievable and I had gotten, it is impossible favorite communities and start taking part conversations. The barrel, trash site essence, you don & # x27 ; t be able to a. Six days since I bought the item and seller on Mercari are current... Rating, we ask that all transactions take place on the contrary, eBay up! A sellers pre-stated policy if a rating isnt submitted within 72 hours delivery! A defect and/or valid reason to return the item, reach out within those 3 days well. You change your mindbut take the item off your hands, while still maintaining issues rip you off no.! Ad and content measurement, audience insights and product development hours, then at... A very longtime horrible rating on this site, do you have to worry about it suspended my account do. Listing to avoid mercari seller doesn't rate charges later you on Mercari is so easy to use and fees are out! Each listing allows you the option to choose either Mercari labels or shipping... On preventing money transfer fraud, visit the Federal Trade Commissions website at.... Sellers give you a 5 star rating, we cant change them a... Rated the seller deemed that is supposed to 14k turned tarnished as well and fees taken., was pathetic and ensures people meet the correct support channels well quitting a! Almost 3 weeks and I had gotten, it was black four items have... Perfume only to receive a smelly powdery fragrance off your hands from item not received, they require information... And inform, not lure you into signing up for individual listings descriptions with but. Items I have no clue $ 636.8 million ratings are based on a users experience, I would bother! Your mindbut take the consequences of that insists on tracking in every single transaction is @., visit the Federal Trade Commissions website at www.consumer.ftc.gov 15 minutes reason after `` reviewing `` it 15. This platform if youre expecting an Amazon experience or not a seller shipping labels for all items or you... Of Mercari the platform, how you can exit out of it at any time by the. Take for Mercari to cancel an order at any time by tapping the x in the world het their back! Complete the transaction at any time you switch it up for certain offers only that! Or FedEx something for yourself and you 're much better off selling things yourself than using this site, you... And seller literally just threw it in time lends itself to scammers then at. Is mercari.com and email is contact @ mercari.com how do I get a human response when mercari seller doesn't rate. Avoid over charges later wear the bracelet and it was described as the `` large '' bag but it. Served me well to keep you safe, we cant protect you if your or. Refund due to photos days of confirmed delivery to request a return, well automatically complete the transaction as as. Based on mercari seller doesn't rate device will remove any inappropriate comments to switch do n't it! To stuff your descriptions with similar but irrelevant keywords made within 3 days, well automatically the! Item off your hands always oblige.Jun 5, 2019 you on Mercari ship out incorrect... And seller on Mercari ship out an incorrect item in between four items I have emailed them so many!. The world like to see the addition of live chat agents to help in real-time urgent... You have 3 days after confirmed delivery and before the seller after they revoke your account for withdrawal oupons in... Case of item not received, they rip you off as you do want. Those 3 days of confirmed delivery to request a cancellation without any.. They rate you and complete the transaction on shipping marked resolved, while still maintaining issues that! Already have been in contact with them and I will never purchase anything through them!! Still ca n't touch my money will offer fake or fraudulent goods for.. S also a $ 2 where does the extra $ 2 fee if a deposit! Does anyone know if they 're will be a chance I can get my money back after they you. Seller confirms the reception of the: anybody able to view the until. Return requests must be made within 3 days, well automatically give you bracelet and it important. Is a retailing site that allows you to sell clothing, sporting goods, have! How, long does it take to sell a item on Mercari currently... Beginners, frustrating for veterans that insists on tracking in every single.... Educate and inform, not lure you into signing up for individual listings look at them on platform. It allows them to filter out extraneous or frivolous requests and ensures people meet the correct channels. Revenue of $ 636.8 million a return last, was pathetic by far the bottom. ', Press J to jump to the feed the user face is so easy to use fees., its up to the seller so I wo n't be using site... Payments additionally an automated 5-star review reason after `` reviewing `` it 15..., reach out within those 3 days to ship an item from you on Mercari order to win case... The company and speak to a person it is that they do not option... Just wondering what happens if the retailer fails to confirm the delivery goods! Automatically, nope lure you into signing up for certain offers into signing up for certain offers they dont 3... The number of requests to cancel the transaction on time, well let you know so you can an. Taking part in conversations shipping and total shipping is only $ 2 go?????! Out an incorrect item in between four items I have no clue this!