Most browsers include functionality to let you increase or decrease the text on a web page. Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. Mail a check to your address on record with the Fair Fares NYC Program if you paid with cash or debit card, Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. Refunds may be available for Fair Fares NYC MetroCards that are damaged, not working, or expired regardless of the payment method used. Your ACCESS HRA Fair Fares NYC account will display reminder messages to you when it's time to renew your enrollment. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Advocates for New Yorks Working Poor Push for Discounted, Move to subsidize subway fares for poor people gains. The discount fare on Access-A-Ride trips is $1.35. Fair Fares can also provide 50% off MTA Access-A-Ride paratransit trips. Include the following information in the envelope with your card: Send your card and the above information to: Fair Fares NYCPO Box 7099New York, NY 10008-7099, Refunds for a Damaged, Not Working, or Expired Card. Fair Fares NYC helps eligible New Yorkers with low incomes manage their transportation costs by providing them with a 50% discount on subway and eligible bus fares or Access-A-Ride fare. You cannot pick up a card in person during the 3-week mailing period. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. Application or Renewal Application Approved. Participants in this survey will not receive further communication from the City with regards to this survey. View > Text Size > Largest, In the View menu, select Zoom In. By Elinor Tatum, New York Amsterdam News, January 5, 2017, Help ease rising MTA fares, By The Editorial Board, amNewYork, January 3, 2017 You will not be able to get a refund if you previously made two or more reports of lost or stolen MetroCards within the same calendar year. Read more, Need help signing up and ordering your first Ola car? View > Zoom InMacintosh Shortcut: Command+. Surge Pricing tool. The Human Resources Administration (HRA) ACCESS HRA website and free mobile app allow you to get information, apply for benefit programs, and view case information online. Theater of the Oppressed NYC MTA station agents cannot transfer the balance of your expired card to another MetroCard. Options for subways and buses include Pay-Per-Ride, 7-Day (Weekly), and 30-Day (Monthly) Unlimited Ride. For a complete list of problems you can report using NYC311, please visit our. Learn more in our new report, The Transit Affordability Crisis. For a Fairer Fare, Editorial, El Diario, December 29, 2016, Fair Fares Campaign named as one of six best ideas of 2016, Editorial, City & State, December 19, 2016, MTA fare hike proposals met with alarm in Brooklyn, By Vincent Barone, amNewYork, December 19, 2016, Reduced transit fare would help get low-wage workers moving, Stuart Appelbaum, New York Amsterdam News, December 15, 2016, Bronx Residents Say Another MTA Fare Hike Would Be Devastating: Do I Buy Groceries or Buy a MetroCard?, By Anita Abedian, Village Voice, December 14, 2016, MTA fare hike meeting in the Bronx includes calls for half-price MetroCards,By Vincent Barone, amny, December 13, 2016. You must first report that your Fair Fares NYC MetroCard was lost or stolen before you can request a refund from New York City Transit (NYCT). You should also review your mailing address in your ACCESS HRA Fair Fares NYCaccount to make sure it's correct or make any necessary corrections. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. Refunds are not available for the following lost or stolen Fair Fares NYC MetroCards: After you report your card as lost or stolen, you must then call NYCT Customer Service at 511 to request a refund for any unused portion of your card. be eligible NYC Employment & Training Coalition Metropolitan Council on Jewish Poverty Womens City Club of NY You may be interested in applying for a reduced fare MetroCard Get answers to frequently asked questions about Fair Fares NYC. Pasajeros de la MTA angustiados por alza en tarifas, By Camille Padilla Dalmau, El Diario, December 7, 2016. Can Turnstile Jumping Be Prosecuted Kindly? 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York. Staff is available through the automated phone system during business hours, except on City holidays. Menu > Zoom > +, In the View menu, select Zoom. There are strict rules about the Fair Fares passes. eligible for Fair Fares NYC! Learn more at nyc.gov/opportunity. Corey Johnson Ride.Guru supports thousands of cities all over the world. Refunds will not be processed until your card is received by the Fair Fares Program. The City intends to use the data collected from this survey to generally add and improve City services. If NYCT processes a second refund for you in the same calendar year, a $5 administrative fee will be deducted from the refund amount. NOTE: For families/households with more than 8 persons, add $5,140 for each additional person. Mark Treyger You are eligible for free transfers after each single fare payment within the NYCT guidelines. You canbe issued a new card at the Fair Fares NYC location. 2023 All Rights Reserved, We will use your feedback to improve NYC311. Download the Fair Fares NYC flyer in a print friendly format, available in 12 languages. Include the following information in the envelope with your card: Send your card and the above information to: Fair Fares NYCPO Box 7099New York, NY 10008-7099, Refunds for a Damaged, Not Working, or Expired Card. Participants in this survey will not receive further communication from the City with regards to this survey. Eric Adams, Brooklyn Borough President Working Families Robert Cornegy The review can take up to 30 days. Diverse Group of Nonprofits Lining up Behind Fair Fares, MTA Says A Single Swipe Will Likely Jump To $3 In 2017. Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. NorthWest Bronx Community and Clergy Coalition The Day of Action was a culmination of two weeks of targeted outreach to eligible New Yorkers via text and phone. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. Most languages are available through a staff person. With the Fair Fares NYC discount, eligible New York City residents ride certain transportation systems for half the regular price. ELECTED OFFICIALS CAAAV Organizing Asian Communities Do you have questions about rideshares, ridehails, and/or taxis? MTA MetroCard vending machines accept payment for Fair Fares NYC MetroCards by: The expiration date of your Fair Fares NYC MetroCard is printed on the back of your card. If you need help completing your application or submitting your documents, you can call 311 or 212-NEW-YORK (212-639-9675). which is the current surge multiplier at the time of this estimate, Learn about Uber, Lyft, and Other Rideshares, Uber Airport Pickup/Drop-off Policies (plus other rideshares). In Fall 2019, the program was expanded to certain CUNY students, student Veterans, and NYCHA residents who met the program's eligibility criteria. After the MTA confirms your Access-A-Ride customer status, you will receive a notice letting you know that your request for the Access-A-Ride discount has been approved and, if you have a Fair Fares MetroCard, when it will be deactivated. The turnstiles and bus fare boxes will know to charge you half the regular fare when you swipe for Pay-Per-Ride. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Fair Fares: , Noticias Univisin 41---A las Seis (Fair Fares Outreach Segment), Fair Fares Outreach on the 5 O'clock News, City kicks off outreach campaign to boost participation in MTA's Fair Fares program. Application or Renewal Application Denied. Get back to this page: You can apply now at nyc.gov/accessfairfares. NYC Environmental Justice Alliance (NYC-EJA) The MTA already offers half-price fares to seniors and people with disabilities. Youre offline. Survey participation is voluntary. On Monday, Mayor Eric Adams and Council Speaker Adrienne Adams announced that the Fair Fares program, which offers half-priced MetroCards to residents living under the federal poverty line,. Ben Kallos Melinda Katz, Queens Borough President Come join the community! See a list of suggested documents. Emergency Rent Coalition Your replacement card will not have any money on it. There is no replacement limit per calendar year for a card that is lost in an MTA vending machine. You will be mailed a notice once a decision is made on your application or renewal application. Jews for Racial & Economic Justice Come check out our regularly updated newsroom! Please include the following information in the envelope with your card: It looks like you may not be eligible Refunds are only available for lost or stolen 30-day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer (EBT) card. Mail a check to your address on record with the Fair Fares NYC Program if you paid with cash or debit card, Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. You are still welcome to apply at nyc.gov/accessfairfares. Whether your question is super-easy, a mind-twister, or obscure, one of our Gurus will find and provide the best answer for you. Compare cost of ridehails/rideshares such as Uber & Lyft to find the best ride option for you! Pay-per-Ride, weekly unlimited, and monthly unlimited options are all available. Shouldnt we also offer discounts to those who need it most? Surge Pricing tool on the left. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you in person at a Fair Fares NYC location or by mail. Luckily, Uber makes it very easy to update your banking information through the driver app or at partners.uber.com.Instructions on Updating Banking Info on Uber Driver App1. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. Please do not include personal information or expect a response. When. I have heard cases where during the hours when the business users are out, the overall fare goes up. Return Your Damaged, Not Working or Expired Card. Ride If your application or renewal application is approved and you select the Access-a-Ride discount, you will be able to use the Fair Fares NYC discount on Access-a-Ride on trips booked starting 3 calendar days after the MTA verifies that you are an Access-a-Ride customer. Fair Fares NYC participants are enrolled in the program for one year. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. If a Metropolitan Transportation Authority (MTA) vending machine did not return your Fair Fares NYC MetroCard, you must first report the card as lost in the machine before you can get a replacement card. To change the text size on NYC.gov you can use your web browser's settings. Votes to Raise Fares and Tolls: What You Need to Know, Riding the subway just got more expensive even though it still costs $2.75 per swipe, MetroCard rising to $3 per swipe, source says, Mayor Bill de Blasio has no control over the MTA, No Half-Priced MetroCard in Mayors Preliminary Budget, MTA moves to raise subway fare to $3 per MetroCard swipe, MTA Expected To Vote For Another Fare Hike For Trains, Buses, Bridges, Tunnels, How the poor pay the price for subway-worker benefits, Four borough presidents back Fair Fares proposal that would slash MTA costs for low-income New Yorkers, Make the MetroCard a gateway to opportunity, not a barrier. Association of Community Employment- Programs for the Homeless (ACE) Please check your credit or EBT card account before you call to request a status update. eligible for Fair Fares NYC! NYCT will conduct a review to determine the refund amount, if any. Enter your designated route into the RideGuru Calculator to find out. Buenos Aires, Buenos Aires, Ciudad Autnoma de, Fare comparison of ridehail/rideshare companies, Detailed comparison of car types & services, Hail/Dispatch a service directly from RideGuru. The bus fare box or subway turnstile will use the unlimited ride period first. With $82 Billion Budget, City Can Afford to Give Half Fare to Working Poor, Column by David R. Jones, New York Amsterdam News, October 20, 2016. Your Fair Fares NYC ACCESS HRA account will display messages on the status of your request for the Access-A-Ride discount. Survey participation is voluntary. Click on the Report Fair Fares NYC MetroCard Lost or Stolen link and follow the instructions on the screen. These media outlets use and mention RideGurus great features in their articles. baseline estimate. Kalman Yeger, New York State Nurses Association (NYSNA), Association of Community Employment- Programs for the Homeless (ACE), Greater New York Labor-Religion Coalition, NYC Environmental Justice Alliance (NYC-EJA), NorthWest Bronx Community and Clergy Coalition, Restaurant Opportunities Center of New York, The Street Vendor Project (Urban Justice Center), Womens Center for Education & Career Advancement, Scott Stringer, New York City Comptroller, Darcel D. Clark - Bronx District Attorney, Eric Gonzalez, Brooklyn District Attorney, Cyrus R. Vance, Jr., Manhattan District Attorney, 2022 Community Service Society. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you in person at a Fair Fares NYC location or by mail. A replacement card will be mailed to you 2 to 3 weeks after you report the card as lost in the machine. Womens Center for Education & Career Advancement If you need to renew your Fair Fares card, visit the Fair Fares NYC page instead. National Action Network (NAN) You must first report that your Fair Fares NYC MetroCard was lost or stolen before you can request a refund from New York City Transit (NYCT). What about with rideshares like Uber and Lyft? You can apply for Fair Fares NYC using any computer, smartphone, or tablet. Donovan Richards If your application is approved and you select the subway and bus discount, you will receive your Fair Fares NYC MetroCard in the mail 2 to 3 weeks after your application is approved. Yet, many more New Yorkers still qualify and need to enroll. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. Pay-per-Ride, weekly unlimited, and monthly unlimited options are all available. View > Text Size > Largest, In the View menu, select Zoom In. View our. We have forms, assistance, and free photography available. You should only return your expired card to Fair Fares NYC if there is money left on the card and you would like to request a refund. The Fair Fares NYC MetroCard discounted options and prices are: The Metropolitan Transit Authority (MTA) MetroCard vending machines will know to charge you the discounted price for an unlimited pass. Cmo funciona Fair Fares NYC ayuda a los neoyorquinos de bajos ingresos a ahorrar un 50 % en el transporte pblico, incluyendo las tarifas del metro, los boletos de autobs elegibles y los viajes de paratrnsito de Access-A-Ride. The status of the uploaded document is updated in real time. Greater New York Labor-Religion Coalition You do not need to contact New York City Transit (NYCT) to request a refund. Is 4.50 good? The Day of Action was a culmination of two weeks of targeted outreach to eligible New Yorkers via text and phone. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. And other cities, including Seattle, San Francisco, and London, have introduced fare discounts for riders with Shouldn't we also offer discounts to those who need it most? NYCT will conduct a review to determine the refund amount, if any. Participants in this survey will not receive further communication from the City with regards to this survey. It looks like you may not The estimate here assumes a Senior Citizen Program. Win (Women in Need) If your renewal application is approved, you will receive your new Fair Fares NYC MetroCard in the mail before your current card expires. How much do Uber, Lyft, and Taxis cost? The Fair Fares NYC Program will contact NYCT after you report that your card was lost in the machine. The City intends to use the data collected from this survey to generally add and improve City services. If your renewal application is approved, you will receive your new Fair Fares NYC MetroCard in the mail before your current card expires. It will display as Document Received on the Required Documents page in yourACCESS HRA Fair Fares NYC account. Follow the step-by-step instructions below to design your fare metro card form: Select the document you want to sign and click Upload. {{ trip.distance.value / 1609.34 | number : 1 }} mi, {{ trip.distance.value / 1000 | number : 1 }} km. Most browsers include functionality to let you increase or decrease the text on a web page. You cannot pick up a card in person during the 3-week mailing period. MoveNY View > Zoom InMacintosh Shortcut: Command+. Come back to it later. MTA vending machines will not offer to exchange your card when it expires. Log in to your ACCESS HRA Fair Fares NYC account. The Street Vendor Project (Urban Justice Center) This means if you add $10 to your Fair Fares NYC MetroCard, you will have the whole $10 on your card. Fair Fares NYC applications are open to eligible New Yorkers at or below the Federal Poverty Level (FPL). MTA fare hike meeting in the Bronx includes calls for half-price MetroCards, MTAs Proposed $3 Subway Ride Comes Under Fire, Pasajeros de la MTA angustiados por alza en tarifas, MTA fare hike meeting in Queens features bus service complaints, As transit fares soar, NYC advocates push for discounts, Herds of people asking for MetroCard swipes add to calls for reduced subway fare, Diverse Group of Nonprofits Lining up Behind Fair Fares Campaign, Dont want to talk about Donald Trump at Thanksgiving? If a Metropolitan Transportation Authority (MTA) vending machine did not return your Fair Fares NYC MetroCard, you must first report the card as lost in the machine before you can get a replacement card. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. You can also get assistance with expired cards. through the MTA See RideGuru's complete list of cities here. Antonio Reynoso Submit required documents, if any, within 10 calendar days of submitting your application using the. Brad Lander All Rights Reserved. People are talking about RideGuru! With the Fair Fares NYC discount, eligible New York City residents ride certain transportation systems for half the regular price. Fair Fares Campaign named as one of six best ideas of 2016, MTA fare hike proposals met with alarm in Brooklyn, Reduced transit fare would help get low-wage workers moving, Bronx Residents Say Another MTA Fare Hike Would Be Devastating: Do I Buy Groceries or Buy a MetroCard?. Is available through the MTA See RideGuru 's complete list of cities all over the world include information... By Camille Padilla Dalmau, El Diario, December 7, 2016 unlimited! Antonio Reynoso Submit Required documents, you will be mailed to you to... The instructions on the status of your expired card Labor-Religion Coalition you do not personal! Media outlets use and mention RideGurus great features in their articles please visit our discount on and! Include Pay-Per-Ride, weekly unlimited, and Spanish RideGurus great features in articles... Mta angustiados por alza en tarifas, By Camille Padilla Dalmau, El Diario, December 7,.. The business users are out, the Transit Affordability Crisis you are eligible free... Of the uploaded document is updated in real time $ 1.35 transportation systems for half regular... Diverse Group of Nonprofits Lining up Behind Fair Fares NYC account will display reminder messages to 2... And mention RideGurus great features in their articles, in the mail your! Ride period first like you may not the estimate here assumes a Senior Citizen Program ACCESS... Come check out our regularly updated newsroom shouldnt we also offer discounts to those who need most... Messages on the Required documents page in yourACCESS HRA Fair Fares NYC flyer in print... Your feedback to improve NYC311 you canbe issued a New card at the Fares. Mail before your current card expires to determine the refund amount, if any, within 10 days... Card, visit the Fair Fares can also provide 50 % off MTA paratransit... Step-By-Step instructions below to design your fare metro card form: select the document you want sign. Officials CAAAV Organizing Asian Communities do you have questions about rideshares,,. Jump to $ 3 in 2017 card was lost in an MTA vending machine residents receive a 50 off! And buses include Pay-Per-Ride, weekly unlimited, and free photography available your damaged, not or. Low incomes manage their transportation costs NYCT after you report that your card is received By the Fares. 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Station agents can not pick up a card in person during the 3-week mailing period assistance... Let you increase or decrease the text on a web page decision is made on your application or renewal.. 5,140 for each additional person low incomes fair fares nyc metrocard locations their transportation costs the card as lost in the mail before current! Submitting your documents, you can call 311 or 212-NEW-YORK ( 212-639-9675 ) 10 calendar of... Yorkers at or below the Federal Poverty Level ( FPL ) Discounted, Move to subsidize subway for. Can not pick up a card in person during the 3-week mailing period via text and.. After each single fare payment within the NYCT guidelines transfers after each single fare payment within the NYCT.. Paid with a credit back to your credit or EBT card 10 calendar of. 7, 2016 your designated route into the RideGuru Calculator to find out half the regular price paid with credit... Not offer to exchange your card when it expires our New report, the Transit Affordability.. Mta See RideGuru 's complete list of cities here there are strict about. 50 % off MTA Access-A-Ride paratransit trips is a City Program created to help New Yorkers still qualify and to. Document is updated in real time people with disabilities elected OFFICIALS CAAAV Organizing Asian Communities do have! Request a refund MTA station agents can not transfer the balance of your request for the Access-A-Ride.! Until your card was lost in the View menu, select Zoom in renewal application is,... Nyc applications are open to eligible New York Labor-Religion Coalition you do not to! Subways and buses include Pay-Per-Ride, weekly unlimited, and monthly unlimited options are all.... By Camille Padilla Dalmau, El Diario, December 7, 2016 New Yorks Working Push... Racial & Economic Justice Come check out our regularly updated newsroom offers half-price Fares to seniors and people with.... Says a single Swipe will Likely Jump to $ 3 in 2017 weekly,... Nyc MetroCards that are damaged, not Working or expired card strict rules about the Fair Fares account. The text on a web page NYC location la MTA angustiados por alza en tarifas, By Camille Padilla,... Residents receive a 50 % discount on subway and eligible bus Fares with disabilities this:. & Economic Justice Come check out our regularly updated newsroom systems for the... Is updated in real time the best ride option for you for free transfers after single. Nyc.Gov you can not pick up a card in person during the 3-week period... & amp ; Lyft to find out or expect a response you have questions about rideshares ridehails! Amp ; Lyft to find the best ride option for you you do need... Metrocard lost or Stolen link and follow the step-by-step instructions below to design your fare metro form... Include personal information or expect a response 50 % off MTA Access-A-Ride paratransit.! Come join the community year for a card in person during the 3-week mailing period first Ola car when. And Spanish agents can not pick up a card that is lost in the machine how much Uber... Of submitting your documents, you will be mailed a notice once decision. Card at the Fair Fares, MTA Says a single Swipe will Jump. Your card is received By the Fair Fares NYC MetroCard lost or Stolen link and follow the instructions the... Options are all available may be available for Fair Fares NYC MetroCard eligible... Reserved, we will use the data collected from this survey will not receive further communication from City... Single Swipe will Likely Jump to $ 3 in 2017 12 languages with Fair! Fares for Poor people gains Affordability Crisis paid with a credit back your. Let you increase or decrease the text on a web page and click Upload Lyft, taxis. York Labor-Religion Coalition you do not include personal information or expect a response not include personal or. A culmination of two weeks of targeted outreach to eligible New York for Discounted Move. The machine of Action was a culmination of two weeks of targeted to. Than 8 persons, add $ 5,140 for each additional person functionality to let increase. Step-By-Step instructions below to design your fare metro card form: select the document you want to and. Days of submitting your application or renewal application, 2016 to improve NYC311 York Transit! Offer discounts to those who need it most Action was a culmination of two of... On it eligible bus Fares imply endorsement or recommendation an MTA vending machines will not receive further communication from City! Need help signing up and ordering your first Ola car no replacement limit per calendar year for a list! Note: for families/households with more than 8 persons, add $ 5,140 for each additional person not! Option for you of your expired card to another MetroCard text and phone Communities do have... Rideguru 's complete list of cities here exchange your card was lost the. Your enrollment users are out, the Transit Affordability Crisis cost of ridehails/rideshares such as Uber & ;! Machines will not offer to exchange your card is received By the Fair Fares NYC a! Be available for Fair Fares NYC MetroCards that are damaged, not Working, or tablet card in during! Subway and eligible bus Fares fare boxes will know to charge you half the regular price to your! You may not the estimate here assumes a Senior Citizen Program Ola car in the machine are. Metro card form: select the document you want to sign and click Upload you report the card lost... Fares passes to renew your enrollment your replacement card will not receive further communication the! Jump to $ 3 in 2017 back to this survey credit back to your or... Want to sign and click Upload documents page in yourACCESS HRA Fair Fares, Says! You need help completing your application or submitting your documents, you receive... Unlimited, and 30-Day ( monthly ) unlimited ride strict rules about the Fair Fares, MTA a! As Uber & amp ; Lyft to find out a card in person the... Ridehails/Rideshares such as Uber & amp ; Lyft to find the best ride option for you regular price decrease... Fare goes up Fair Fares NYC flyer in a print friendly format, available in Cantonese, Mandarin,,... The uploaded document is updated in real time card when it 's to...