However, it can be very infuriating when you have to wait on hold. STOP. @Consumer_Cell FIX THIS !! I wouldn't use their service if they gave me $10.00/mo. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! We have been trying for 5 days to get my grandmas phone activated again. If this doesn't work, check the service area with your service provider. No luck. Are you experiencing issues or an outage? Desired outcome: All Rights Reserved. First, check for a new software version, then download and install the software. They include: There's also an option to ask a question if it's not featured. Of course, there was an emergency at home. No one from the call center seems to understand the issue. This applies whether your cell phone is a simple phone used mainly for calling or texting, an iPhone, or a smart phone. I have chatted with your staff several times and they had tried their best to fix it but it re-occurs every month. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Desired outcome: Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. What the f? It does not store any personal data. ,